Veterinary Practice Manager

Description

Thrive Pet Healthcare is seeking a Veterinary Practice Manager for Canyon Creek Pet Hospital in San Jose, California.

About the role

The Veterinary Practice Manager is a critical position within the hospital, responsible for overseeing business activities, managing staff, and fostering a positive work environment.

Responsibilities

• Overseeing hiring and training of hospital staff
• Working with Pathway finance to prepare and manage budgets
• Monitoring and analyzing key performance indicators
• Sets fees and maintains inventory and inventory control systems
• Manages hospital software and implements safety and security procedures
• Communicates the practice's values and mission to the team
• Motivates staff and promotes a cooperative working environment
• Ensures regular staff meetings and mandatory training on standards of service and care
• Shows empathy towards clients and treats animals with respect and compassion
• Manages the hospital's software and implements safety and security procedures
• Participates in Pathway planning meetings and exercises sound judgment in decision-making

Requirements

• Ability to analyze various sources of data to establish priorities and initiate operational programs
• Sound personal judgment in decision-making
• Leading, managing, and coaching staff at all levels
• Demonstrated competence in all aspects of staff management, including hiring and firing
• Demonstrated ability to show empathy towards clients and treat animals with respect and compassion
• Excellent interpersonal communication skills and a commitment to outstanding client service
• Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement
• Solid math and Excel/spreadsheet skills
• Certified Veterinary Practice Manager designation or equivalent work experience preferred
• Three years of supervisory experience
• PREFERRED: Bachelor’s degree in business or related field
• PREFERRED: Three years or more of managing a veterinary practice
• Ability to lift objects weighing up to 40 pounds without assistance and objects weighing more than 40 pounds with assistance
• Availability to occasionally work uncommon hours and overtime, and to be subject to recall for business emergencies

Benefits

We offer an extensive benefits package including health, dental, vision, life insurance, 401(k), hospital bonus incentives, paid time off, and pet benefits. Compensation is negotiable based on credentials and experience, starting at $75,000-$85,000 annually with a yearly salary.