Veterinary Practice Manager

About the role

We are looking to hire an experienced Practice Manager pre-opening to help build the operational foundation for our grand opening in December of 2026. The Practice Manager will serve as the primary onsite business and operational leader, partnering closely with the Veterinarian owner and regional field leadership to build a high-performing, financially healthy, and well-run urgent care practice.

Responsibilities

• Practice setup and facility preparation.
• Equipment ordering, tracking, unpacking, and stocking.
• Pre-opening referral marketing.
• Vendor connections.
• Support in Practice Management System setup and workflow.
• Supply purchasing, tracking, unpacking, and stocking.
• Reviewing budgeted pro forma with regional operations leaders and expense tracking.
• Reviewing and analyzing operational KPIs, reporting cadence, and opening performance targets.
• Support Staff interviewing, hiring and training in preparation for the grand opening.
• Staffing labor planning, and schedule build.
• Building workflows and accountability standards that support patient flow, client experience, productivity, and financial performance.

Qualifications

• Minimum 3 years of veterinary practice management.
• Candidates should have demonstrated responsibility for staffing, financial performance, operations, and team leadership.
• CVPM or equivalent management certification is preferred but not required.
• Demonstrated business acumen with the ability to understand and manage practice-level financial performance, including revenue, labor, COGS, expenses, budgets, and profitability.
• Proven ability to use operational and financial KPIs to identify opportunities, develop action plans, and hold teams accountable for measurable results.
• Strong people leadership skills with demonstrated experience building teams, managing performance, navigating difficult conversations, and developing future leaders.
• Excellent communication and partnership skills with the ability to work effectively with doctors, support teams, regional leadership, and partners.
• Highly organized, technologically proficient, and comfortable learning and managing practice management systems, scheduling tools, reporting platforms, and other business systems.
• Strong understanding of veterinary hospital operations, including patient flow, scheduling, inventory, client service, staffing models, and clinical support workflows.
• Comfortable operating in a fast-paced, high-accountability environment and making timely decisions using data, business judgment, and available resources.
• Self-directed and solutions-oriented, with a demonstrated ability to take ownership, follow through, and continuously improve hospital performance.
• Flexible availability based on hospital needs, including the ability to support opening/closing operations, peak demand periods, and occasional weekends or holidays as required.