Veterinary Practice Manager
Southern Hills Animal Hospital is seeking a dynamic, hands-on Practice Manager who brings both strong leadership skills and solid veterinary technician experience to our growing hospital. This is not a desk-only management position; we are looking for a medical-minded leader who can manage operations and confidently step into the treatment area when needed.
About the Role
At Southern Hills Animal Hospital, the Practice Manager plays a vital medical leadership role. There must always be a Lead Technician or Registered Veterinary Technician (RVT) on-site, and when coverage is limited, the Practice Manager steps in to function as Lead Tech to support the medical team. This position blends:
- Business operations
- Team leadership
- Medical oversight
- Hands-on clinical support
We are looking for someone who thrives in all four areas.
Responsibilities
Lead the Medical Team
- Manage, mentor, and train technicians and support staff
- Ensure efficient workflows and high-quality patient care
- Step into a Lead Tech or RVT role when needed
- Support surgical, dental, and treatment operations
- Promote a positive, cooperative, team-focused culture
Oversee Hospital Operations
- Hire, train, and supervise support staff
- Maintain inventory and oversee purchasing systems
- Implement safety and security procedures
- Coordinate scheduling for optimal coverage and efficiency
Drive Financial and Administrative Excellence
- Manage daily accounting transactions and reporting
- Oversee accounts receivable and payable, and payroll processing
- Ensure proper use of practice management software
Elevate Client Experience
- Foster strong, professional client relationships
- Support conflict resolution with empathy and professionalism
- Maintain high standards of service and communication
Requirements
- Minimum 5 years of experience in a veterinary practice
- Strong working knowledge of veterinary medical procedures
- Proven leadership or supervisory experience
- Ability to lift up to 50 pounds and work actively in a clinical environment
- Excellent communication, organizational, and financial skills
Qualifications
- Veterinary Technician experience required
- RVT license strongly preferred
- Experience functioning as Lead Technician
- Comfortable working both on the floor and in an administrative capacity
Schedule
- 35 to 40 hours per week over 5 days
- Occasional Saturdays stepping into shifts when coverage is needed
Work Environment
This is an on-site leadership role. The Practice Manager is expected to be physically present to oversee daily operations and support staff and patient care.
About You
- A confident take-charge leader who motivates by example
- Calm under pressure and solutions-oriented
- Professional, diplomatic, and team-focused
- Passionate about both animals and people
- Organized, detail-driven, and business-minded
About Southern Hills Animal Hospital
We are a growing, forward-moving hospital committed to excellent patient care, strong client relationships, and a collaborative team culture. This is an opportunity to step into a true leadership role where your medical skills and management abilities are equally valued.