Veterinary Practice Manager

Sultan Veterinary Clinic, proudly serving our community since 1998, is introducing a brand-new Practice Manager position. This is a foundational leadership role to shape hospital operations and partner directly with ownership to elevate patient care, team performance, and client experience.

Why Join Us?

This is more than a job—it’s a chance to create structure, strengthen culture, and help guide the next chapter of our hospital’s growth. As our first Practice Manager, you will have meaningful influence and autonomy while working alongside a collaborative and dedicated team.

Responsibilities

• Establish operational systems, workflows, and accountability structures
• Lead day-to-day hospital operations including staffing, scheduling, training, and performance management
• Partner with the practice owner on budgeting, growth strategy, and service development
• Foster a cohesive, respectful, and high-performing team culture
• Monitor key performance indicators and implement improvements
• Ensure an exceptional, frictionless client experience
• Support front desk operations, assist with workflow coordination, troubleshoot scheduling issues, and help maintain smooth daily operations

Requirements

• Minimum 5 years of veterinary experience with at least 3 years of management experience
• Ideal candidate is a licensed veterinary technician with the ability to become licensed in the state
• Demonstrated success leading and developing teams
• Strong working knowledge of veterinary hospital operations, scheduling, and performance management
• Functional operational skills with the ability to actively support front desk or patient workflow needs in a small-team environment
• Financial literacy, including basic budgeting and KPI monitoring
• Excellent communication, organization, and problem-solving skills
• A collaborative leadership style with a commitment to accountability and culture

Benefits

• Competitive wages: starting at $60,000/year (based on full-time, 40-hour work week), with potential for a higher rate based on experience and qualifications
• Paid Time Off (PTO)
• Retirement Plan
• Pet Care Discounts
• A supportive, team-oriented environment

About the Role

As our first Practice Manager, you will help define how our hospital operates and grows. Your leadership will directly impact team engagement, operational efficiency, and the care we provide to pets and their families. This role is ideal for a hands-on leader who thrives in a small practice setting and wants to build something lasting.