Veterinary Practice Manager

Department: AdministrativeLocation: Lewisville, North CarolinaCompensation: $75,000 - $90,000 / year Description Lead the Team. Elevate the Practice. Grow What's Possible. Animal Hospital of Lewisville is looking for an experienced Veterinary Practice Manager to lead our growing hospital alongside our Medical Director and Regional Operations Support team. This is an opportunity for a proven veterinary leader who knows how to develop people, strengthen hospital operations, manage financial performance, and build a culture where teams can thrive. You won't simply maintain the status quo—you'll help identify opportunities, implement initiatives, and elevate the services we provide to pets and families throughout the Triad. What You'll Do: People & Culture: Lead, coach, develop, and hold accountable Veterinary Assistants, Lead Technicians, and Client Service/Reception teamsTraining & Development: Own onboarding, training, performance development, career growth, and leadership development across the hospitalOperations: Manage daily workflow, staffing, scheduling, labor utilization, PIMS processes, equipment, and hospital resourcesFinancial Performance: Partner with the Medical Director and Regional Operations Support to develop budgets, monitor revenue and expenses, manage labor, and identify opportunities for sustainable growthPayroll & Compliance: Ensure accurate payroll, staffing records, licensure tracking, and required operational complianceInventory & Resources: Oversee inventory management, purchasing, equipment, maintenance, and cost controlsPractice Initiatives: Champion new processes, training programs, service improvements, and operational initiatives that strengthen the hospitalClient Experience: Reinforce exceptional service, support client retention, and help resolve escalated client concernsLeadership Partnership: Collaborate closely with the Medical Director and Regional Operations Support to align medical, operational, financial, and team priorities What We're Looking For This is an experienced leadership opportunity — not an entry-level management role.5+ years of veterinary Practice Management experience requiredStrong background in general practice, emergency, or urgent careProven experience leading veterinary support teams and developing future leadersStrong understanding of staffing, scheduling, labor, budgeting, payroll, revenue, expenses, and practice performanceConfident using data and financial information to make thoughtful business decisionsStrong communication, organization, accountability, problem-solving, and emotional intelligenceVeterinary PIMS experience required; Vetspire experience is a plusBusiness & Professional Development We're especially interested in leaders who bring additional education or professional development in business management, healthcare administration, organizational leadership, or a related field. A Bachelor's degree, MBA, business management education, CVPM, CVBL, or pursuit of a professional veterinary management credential is a plus. Whether you're already credentialed or working toward your next professional milestone, we want to support your continued growth as a veterinary business leader. About Animal Hospital of Lewisville Located in Lewisville, North Carolina, Animal Hospital of Lewisville provides relationship-driven veterinary care for dogs and cats throughout the Triad. Our services include wellness and preventive care, surgery, dentistry, digital radiology, ultrasound, echocardiograms, dermatology, emergency and urgent care, laser therapy, nutritional counseling, and end-of-life care. Schedule Monday–Friday: 8:00 AM–5:30 PM Saturday: 8:00 AM–12:00 PM Sunday: Closed Lunch closure: 1:00–2:00 PM Monday–Friday We are open to discussing a 4- or 5-day workweek based on the candidate's preferences and the operational needs of the hospital. This leader should maintain strong visibility within the hospital and be present when needed to support the team and operational priorities. What We Offer $75,000–$90,000 annually, based on experienceMedical, dental, and vision insurance401(k) with company matchPaid time off and holidaysLife and disability insuranceEmployee assistance and wellness resourcesPet discountsProfessional development and continuing educationLeadership development and career growth opportunitiesSupport for continued development toward CVPM, CVBL, or other professional management credentialsHelp Shape the Future of Animal Hospital of Lewisville This is an opportunity to bring your leadership experience, operational expertise, and business mindset to a growing veterinary hospital with an established team and strong community presence. If you enjoy developing people, improving hospital operations, understanding the numbers behind the business, and turning ideas into meaningful results, we'd love to meet you. Lead with purpose. Develop great people. Help Lewisville grow.