Veterinary Practice Manager
Hometown Veterinary Partners is committed to providing equal employment opportunities to all aspects of employment and prohibits discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
About the role
The Practice Manager at Hometown Veterinary Partners is a member of the hospital team and reports directly to the Partner DVM or the President. The Practice Manager supports core beliefs of Culture, Collaboration, and Community, empowering the team to provide exceptional veterinary care that is approachable, accessible, and individualized. This role encompasses veterinary hospital administration, operational planning, staff training, supply management, staffing, safety, security, and sustainability. This is an hourly non-exempt position requiring variable hours based on hospital needs, typically 40-45 hours per week.
Responsibilities
- Maintain a positive, supportive, and collaborative work environment.
- Demonstrate proficient interpersonal and conflict resolution skills to support an inclusive environment.
- Hire, retain, train, and develop medical staff, including onboarding new team members.
- Train hospital teams on workflows and systems.
- Implement customer retention and engagement strategies to provide an exceptional client experience.
- Collaborate with the team to improve the practice environment for care teams, patients, and pet parents.
- Guide and utilize exceptional support staff.
- Ensure familiarity with quality, safety, and health initiatives.
- Maintain up-to-date licenses in accordance with state or federal guidelines.
- Ensure medical staff and facility comply with federal rules and regulations.
- Manage hospital budget and support short/long-term growth and sustainability.
Requirements
- High School diploma or equivalent.
- Minimum 3-5 years of management experience in any industry.
- 3-5 years of veterinary experience.
Skills & Abilities
- Entrepreneurial aptitude with a passion for excellence and continuous learning.
- Comfort in a high-growth environment.
- Demonstrated commitment to ethics and integrity.
- Strong leadership and team-building skills; ability to motivate staff through listening, respect, and encouragement.
- Excellent organization, time management, and attention to detail.
- Strong communication, technology, organizational, and analytical skills.
- Knowledge of veterinary practice management processes, standards, and software.
- Impeccable attention to detail and timeliness.
- Ability to manage hospital budgets.
- Business acumen to support growth and sustainability.
Benefits
- Competitive compensation.
- Paid time off (PTO) for part-time and full-time team members, including vacation, sick, personal, and holiday time.
- Medical, dental, and vision insurance.
- Telemedicine services.
- Wellness and mental health resources.
- Employee Assistance Program (EAP).
- Life and disability insurance.
- Health Savings Account (HSA).
- Pet insurance and discounts.
- 401(k) retirement plan.
- Continuing education (CE) allowance.
- Opportunity for equity and advancement.
- Flexible schedule to support work-life balance.
Pay
$60,000.00 - $67,000.00 per year
About Hometown Veterinary Partners
Founded in 2023, Hometown Veterinary Partners is on a mission to empower veterinary professionals by building modern, local hospitals rooted in Culture, Community, and Collaboration. We believe in supporting our veterinary professionals while providing the resources and infrastructure to help them thrive.