Veterinary Practice Manager

Hometown Veterinary Partners is committed to a culture of collaboration and community. The Practice Manager reports directly to the Partner DVM or the President and is empowered to deliver exceptional, approachable, and individualized veterinary care.

Responsibilities

• Oversee veterinary hospital administration, operational plans, staff training, supply ordering, staffing, safety, security, and sustainability.
• Maintain a positive, supportive, and collaborative work environment with strong interpersonal and conflict-resolution skills.
• Hire, retain, train, and develop medical staff, including onboarding new team members and training on workflows and systems.
• Implement customer retention and engagement strategies to provide an exceptional client experience.
• Contribute ideas for continual improvement of the practice environment for care teams, patients, and pet parents.
• Guide and utilize support staff while ensuring compliance with quality, safety, and health initiatives.
• Ensure all licenses are up to date and in accordance with state or federal guidelines.
• Ensure medical staff and facility comply with federal rules and regulations.

Requirements

• High School diploma or equivalent.
• Minimum 3–5 years of management experience in any industry.
• 3–5 years of veterinary experience.

Skills & Abilities

• Entrepreneurial aptitude with a passion for excellence and continuous learning.
• Comfort in a high-growth environment.
• Demonstrated commitment to ethics and integrity.
• Positive team player who motivates staff through listening, respect, and encouragement.
• Strong organization, time management, and attention to detail.
• Effective communication, technology, organizational, and analytical skills.
• Knowledge of veterinary practice management processes, standards, and software.
• Impeccable attention to detail and timeliness of responsibilities.
• Ability to manage the hospital budget.
• Business acumen to support short- and long-term growth and sustainability.
• Leadership capabilities.

Benefits

• Competitive salary.
• Paid time off (vacation, sick, personal, and holiday) for part-time and full-time team members.
• Medical, dental, and vision insurance.
• Telemedicine services.
• Wellness and mental health resources.
• Employee Assistance Program (EAP).
• Life and disability insurance.
• Health Savings Account (HSA).
• Pet insurance and discounts.
• 401(k) retirement plan.
• Continuing education allowance.
• Opportunity for equity and advancement.
• Flexible schedule to support work-life balance.

Schedule

Variable hours based on hospital needs, typically 40–45 hours per week.