Veterinary Practice Manager

About the role

Gateway Animal Hospital, founded in 1965, provides preventive care, wellness exams, internal medicine, pet surgery, radiology consults, dental surgery, and is expanding to home visits and farm calls. The hospital seeks a courteous, organized, and experienced Veterinary Practice Manager to oversee daily operations, staff, client service, and administrative functions.

Responsibilities

• Lead, train, coach, and support hospital team members while addressing performance and personnel needs.
• Recruit, interview, hire, onboard, and assist with staff development and scheduling.
• Manage daily hospital operations, ensuring policies, procedures, and safety standards are followed.
• Maintain inventory, ordering, vendor relationships, equipment, and controlled substances.
• Oversee payroll and other administrative responsibilities accurately and on time.
• Provide exceptional client service and ensure client concerns are addressed promptly and professionally.
• Support accurate patient records, scheduling, and communication of veterinary orders and treatment plans.
• Promote the hospital within the local community and veterinary community.
• Partner with the Regional Manager and medical team to support hospital goals and continued growth.
• Maintain effective communication and a positive, collaborative team environment.
• Perform other duties as assigned.

Qualifications

• Experienced or Certified Veterinary Practice Manager with a minimum of 1‑year management experience preferred or 3+ years veterinary experience preferred.
• Knowledgeable in veterinary medicine terminology and how to run a veterinary hospital.
• Compassionate, calm, team player, multi‑tasker, strong communicator.
• Highly organized with computer skills.
• Self‑starter with desire to continue advancing knowledge and skillset.
• Open availability with flexibility to change hours based on hospital’s needs.

Benefits

• Comprehensive benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA).
• Employee Assistance Program.
• Paid vacation and sick time for all employees.
• Paid bereavement program.
• Paid parental leave program.
• Competitive compensation.
• Continuing education allowance (applies to licensed/registered/certified roles).
• Tuition reimbursement program available to any AVMA‑accredited veterinary technology program.
• Career development opportunities.
• Referral bonus program for most positions.
• Additional benefits may also be available (e.g., personal pet discounts, holiday pay, uniform allowance, bonuses, etc.).
• Note – some benefits may only be available to or vary slightly for full‑time versus part‑time employment status.
• Hiring eligibility may be contingent on a candidate authorizing and completing a satisfactory pre‑employment screening.