Veterinary Partnership Advocate

Position Summary

Veritas Veterinary Partners seeks a relationship-driven and strategically minded Partnership Advocate to strengthen connections between our Partner Hospitals and the referring veterinary community. The Partnership Advocate develops and executes engagement strategies that deepen referral partnerships, support sustainable referral growth, and ensure that the experience of working with Veritas reflects the quality of care we deliver.

Essential Duties and Responsibilities

• Serve as the primary point of contact and advocate for referring veterinarians in the assigned market, ensuring their needs and perspectives are heard and addressed.
• Develop and execute a structured engagement plan that supports, educates, and strengthens partnerships with veterinary practices in the territory.
• Conduct regular in-person visits to referring practices, resolve barriers to referral, and provide ongoing education about hospital services, specialists, and treatment options.
• Act as a liaison between hospital teams and referral partners to ensure smooth communication and continuity of care throughout the referral process.
• Represent Veritas Veterinary Partners at industry events, continuing education programs, and networking opportunities within and outside the assigned market.
• Analyze referral patterns, market trends, and community dynamics to identify opportunities for expanded collaboration and referral growth.
• Partner with the marketing team to develop and execute targeted outreach campaigns that grow referrals and deepen existing partnerships.
• Collaborate with hospital operations and medical teams to align outreach efforts with clinical capacity, service offerings, and organizational goals.
• Monitor and report on key performance indicators including referral volume, engagement activity, and market penetration, using data to inform decisions and refine strategies.
• Maintain accurate records of all partner interactions, outreach activity, and pipeline status within the CRM system.
• Demonstrate proficiency with CRM platforms, practice information management systems (PIMS), and marketing platforms to manage relationships, track engagement, and support targeted outreach.
• Use AI-assisted tools and data platforms to identify trends, surface insights, and improve the efficiency of outreach and follow-up workflows.

Qualifications

• Associate's degree in a related field or equivalent professional experience in veterinary relationship management, business development, or a similar field.
• Minimum two years of experience in business development, strategic partnerships, veterinary or healthcare sales, or a related field requiring field-based relationship management.
• Strong interpersonal and communication skills with a demonstrated ability to build trust and credibility with veterinarians or other clinical or professional audiences.
• Solutions-oriented approach with the ability to analyze referral data, identify trends, and develop and execute strategic outreach plans.
• Valid driver's license and reliable personal transportation; ability to travel locally up to 75% of scheduled working time within the assigned market.

Preferred Qualifications

• Bachelor's degree in business, marketing, life sciences, or a related field.
• Experience in a specialty or emergency veterinary hospital, veterinary pharmaceutical, or veterinary medical device environment.
• Familiarity with CRM platforms (e.g., Salesforce, HubSpot, or equivalent) and practice information management systems (PIMS).
• Comfort using AI-assisted tools for outreach optimization, data analysis, and workflow efficiency.

Core Competencies

• Compassion: Lead with heart in every interaction.
• Integrity: Always do what's right through accountability, honesty, and transparency.
• Respect: Honor each other's expertise to foster a culture of collaboration and trust.
• Community: Build a culture where everyone is seen, heard, and valued, ensuring clients' pets are cared for by one team.
• Leadership: Set the standard for exceptional care by combining sharp minds, medical expertise, and compassion.
• Evolution: Stay curious, adaptable, and seek ways to elevate patient care through a growth mindset and support for individuals, teams, and the organization.

Work Environment

This position is onsite at a Partner Hospital with frequent travel throughout the assigned market. Local travel of up to 75% of scheduled working time is required for in-person practice visits, community engagement, and relationship development. Occasional out-of-market travel is required for team meetings, industry conferences, and training programs. The Partnership Advocate will be exposed to veterinary clinic and hospital environments including clinical noise, animal handling, and the general activity of specialty and emergency veterinary practices. The role requires the ability to sit or stand for extended periods and drive long distances. Some remote work may be available when not traveling, consistent with business needs and manager direction.

Benefits

• Discount on veterinary care and pet insurance options for your furry family.
• Mental health support with Talkspace.
• Uniform allowance.
• Learning and growth opportunities.
• Continuing education support for licensed team members.
• 401k retirement plan options with company match.
• Mental, vision, and dental insurance options - some plans may be paid up to 100%.
• Basic life insurance provided and other voluntary insurance options available for full-time team members.
• 6 weeks paid parental leave for full-time team members.
• Paid time off for full-time team members.

Pay

Base Pay: $65,000 USD - $75,000 USD

Equal Opportunity Employer

Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U.S. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required. For CA applicants please visit our Privacy Policy.