Veterinary Hospital Manager
About the role
Are you a natural leader with a passion for animal care and team development? Grays Harbor Veterinary Services is seeking a Veterinary Hospital Manager who brings together operational excellence, a talent for mentorship, and a commitment to team culture. The ideal candidate will have prior veterinary experience and a proven background in leadership, training, and team development—paired with a business-minded approach to hospital growth. As our Hospital Manager, you’ll work closely with the Medical Director and leadership team, taking ownership of daily operations and guiding our hospital toward continued success.
Responsibilities
- Financial Leadership: Monitor hospital performance, manage budgets, oversee payroll and financial operations, and drive business growth through data-informed decisions.
- Operational Oversight: Ensure efficient workflow, maintain regulatory compliance (OSHA, DEA, VMB), manage equipment and inventory, and implement hospital policies and procedures.
- Strategic Direction: Collaborate with leadership to develop and execute long-term goals, expand services, and support referral and business partnerships.
- Project & Facility Management: Lead day-to-day operations, scheduling, and maintenance while aligning administrative functions with overall hospital objectives.
- Client & Community Engagement: Oversee marketing strategies, resolve client concerns, enhance client experience, and foster retention and growth.
- Team Leadership: Manage and support department leads, oversee hiring and development, maintain staffing levels, and promote a positive, inclusive workplace culture.
Your Qualifications
- 5+ years of leadership, business management, or operations management experience required.
- Veterinary hospital management experience strongly preferred; medical, dental, or healthcare practice management experience also considered.
- Previous veterinary experience (e.g., Veterinary Technician, Veterinary Assistant, or Client Service Representative) preferred.
- Bachelor's degree, Certified Veterinary Practice Manager (CVPM), or equivalent combination of education and experience preferred.
- Proven ability to lead, coach, and develop high-performing teams.
- Experience managing budgets, staffing, scheduling, and day-to-day operations.
- Strong communication, problem-solving, and conflict-resolution skills.
- Proficient with business software and able to adapt quickly to new systems.
Benefits
- Bi-annual bonus opportunities based on hospital performance
- Hiring bonus package: $2000 based on credentials
- CE allowance: up to $1,000 based on credentials
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k with match
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
- Uniform allowance
Pay
- $28.85–$36.00 per hour, for each hour worked
Schedule
- Full-time, salaried position
- Schedule flexibility required based on business needs
Get to know Grays Harbor Veterinary Services
We are a 4-doctor team proudly serving our Washington community and dedicated to providing the highest level of veterinary medicine. We have a loyal client base full of pet owners who are invested in their pets’ wellbeing and value the relationships we’ve built with them throughout the years. Our staff is well-trained, and many members of our team have been with Grays Harbor for years. We have all the bells and whistles in terms of modern equipment, and our team is encouraged to stay current on industry advancements. Our staff is well-versed and equipped to provide a range of services, from general wellness to surgery, behavior consultations, dermatology, laser therapy, dentistry, and more. We also proudly take a Fear Free approach to medicine and patient handling.