Veterinary Hospital Manager

About the role

As a Veterinary Hospital Manager at National Veterinary Associates, you will lead and support daily hospital operations, drive hospital performance, and foster a positive, collaborative, and accountable culture.

Responsibilities

• Lead and support daily hospital operations
• Partner with the Managing Veterinarian and regional leadership team
• Drive hospital performance with full P&L ownership
• Create schedules and manage labor costs effectively
• Support and develop a high-performing, engaged team
• Foster a positive, collaborative, and accountable hospital culture
• Oversee payroll, inventory, accounts receivable, and administrative functions
• Identify opportunities to improve workflows and client experience
• Implement new initiatives, technology, and operational best practices
• Navigate coaching conversations and provide ongoing team feedback
• Ensure exceptional service for both clients and patients

Requirements

• 3–5 years of leadership or management experience
• Experience in veterinary medicine, healthcare, retail, hospitality, or another fast-paced service environment preferred
• Strong communication, organizational, and problem-solving skills
• A collaborative leadership style with a passion for team development
• Ability to balance business operations with compassionate people leadership
• Bachelor’s degree in business or related field preferred