Veterinary Hospital Administrator

About the role

The Hospital Administrator is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem-solving to improve client service and employee engagement. Typically, the HA is the “Integrator” on the hospital’s accountability chart and participates in the Pathway Planning leadership meetings.

Responsibilities

• Oversees the business activities of the hospital, including hiring and training hospital staff;
• Working with Pathway finance to prepare and manage budgets;
• Monitoring and analyzing key performance indicators;
• Sets fees;
• Maintains inventory and an inventory control system;
• Manages the hospital software;
• Implements safety and security procedures.

Requirements

• Ability to analyze various sources of data in order to establish priorities and initiate operational programs;
• Sound personal judgment in decision-making;
• Capable of leading, managing, and coaching staff at all levels;
• Demonstrated competence in all aspects of staff management, including hiring and firing;
• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion;
• Excellent interpersonal communication skills;
• A commitment to outstanding client service;
• Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement;
• Solid math and Excel/spreadsheet skills;
• Certified Veterinary Practice Manager designation or equivalent work experience preferred;
• Three years of supervisory experience;
• Preferred: Bachelor’s degree in business or related field;
• Preferred: three years or more of managing a veterinary practice;
• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance;
• Availability to occasionally work uncommon hours and overtime, and to be subject to recall for business emergencies.

Benefits

We offer an amazing benefits package that includes health, dental, vision, life, 401k, paid time off, as well as pet benefits!