Veterinary Client Service Representative

About the role

Support our doctors, practice managers, and hospital team members as a Support Center Team member from our offices in sunny South Florida, in a field-based role, or in a remote role.

Responsibilities

• Provide administrative support to the hospital team
• Handle incoming calls and emails
• Coordinate with clients and staff for appointments and logistics
• Manage scheduling and appointment confirmations
• Process payments and manage billing
• Support marketing efforts and promotional campaigns
• Assist with recruitment and candidate screening
• Handle correspondence and document management
• Support team members with HR-related tasks

Requirements

• High school diploma or equivalent
• Strong organizational and communication skills
• Ability to handle multiple tasks simultaneously
• Proficiency in Microsoft Office Suite
• Experience in a fast-paced environment
• Excellent customer service skills

Qualifications

• Previous experience in a veterinary setting preferred
• Knowledge of veterinary terminology and practices
• Basic understanding of accounting principles
• Ability to work independently and as part of a team

Skills

• Excellent written and verbal communication skills
• Attention to detail and accuracy in data entry
• Strong problem-solving abilities
• Ability to prioritize tasks and meet deadlines
• Customer service orientation

Benefits

• Comprehensive health insurance
• Paid time off and holidays
• Professional development opportunities
• Flexible schedule options
• Opportunities for career growth

Pay

Competitive salary based on experience and qualifications.

Schedule

Field-based positions may require evening and weekend hours. Remote positions offer flexible scheduling.