Veterinary Client Service Representative

Department: ReceptionistsLocation: Landisville, PennsylvaniaCompensation: $18.00 / hour Description Landisville Animal Hospital | Landisville, PA At Landisville Animal Hospital, we’re committed to providing exceptional care to both pets and the people who love them. Our team is compassionate, collaborative, and dedicated to creating a welcoming, supportive environment for every client who walks through our doors. If you’re someone who thrives in a fast-paced setting and loves building relationships, we’d love to meet you. Position Overview Do you have a passion for animals and a natural ability to make people feel taken care of? We’re looking for a friendly and organized Client Service Representative to serve as the first point of contact for our clients and patients. In this role, you’ll help create a seamless, positive experience from check-in to check-out while supporting both our medical team and pet parents. Some of the responsibilities you will own in this role: As part of our front desk team, your day-to-day may include:Greeting clients and patients with warmth and professionalismAnswering phones, scheduling appointments, and collecting medical historyProcessing invoices and payments accuratelyReviewing patient records for vaccine status and routine care needsCommunicating patient arrivals and updates with doctors and techniciansAssisting with prescription refills, food requests, and OTC products as directedEntering and maintaining accurate records in our practice management systemThis is not a complete list of responsibilities. Duties may evolve as needed. Preferred Qualifications A genuine love for animals and their well-beingStrong communication and customer service skillsAbility to multitask and stay organized in a busy environmentComfort with computers and learning new systemsA positive, team-first mindset Benefits Paid time offHealth insuranceDental InsuranceVision insuranceEmployee discountsFlexible schedules401K with company matchTraining and Career development