Veterinary Assistant/Customer Service Representative

About the role

Do you want to spend your days covered in hair and toenails? Do you love playing with blood and urine? Are you looking for laughter, a fun, family-oriented, and collaborative team environment? Most importantly, do you want to make a difference in the lives of animals and their pet parents? At Plymouth Heights Pet Hospital, we strive to do just that every day! We currently have an opening for a Part-Time Veterinary Assistant/Customer Service Representative at our busy, AAHA-accredited, six-doctor practice. If you're looking for an opportunity to grow your skills while working with a supportive and dedicated team, this could be the right place for you. We are a full-service veterinary practice committed to providing high-quality medical care to our patients and exceptional service to their families. At Plymouth Heights Pet Hospital, we fully utilize our support team's skills and talents and encourage everyone to contribute to a supportive, collaborative, and positive work environment. We Are Looking For Someone Who Is Positive, enthusiastic, and self-motivated A dependable team player who enjoys working collaboratively Detail-oriented and organized Articulate and comfortable communicating with clients and coworkers Passionate about providing excellent customer and patient care Eager to learn and grow professionally If you love animals, enjoy working with people, and don't mind a little hair, toenails, blood, and urine along the way, we'd love to hear from you! About Lakefield Veterinary Group We believe exceptional veterinary care starts with exceptional people. We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive. As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care. Our Values Our culture is built on five core values that guide how we work and serve: Respect Learning Do the Right Thing Wow Service Fun If these resonate with you, you’ll fit right in.

Responsibilities

• Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun
• Clean, disinfect, and prepare exam rooms, medical equipment, and surgery between each appointment
• Obtain initial patient information, medical histories, vaccination records, and the reason for the pet’s visit.
• Document patient information, and update records
• Calm, soothe, comfort, and restrain pets before