Veterinary Assistant

Why Join the VCA Team?

We are passionate about supporting Veterinary Assistants and are committed to your personal career development. VCA is a community of dedicated professionals that will encourage you to explore everything a career veterinary medicine has to offer. We create and support an inclusive work environment where you can focus on your growth, your happiness, and the patients you serve.

Benefits

• Access to the people and financial resources of a large veterinary community
• Leadership opportunities
• Career development programs
• Opportunities to give back through strong Shelter partnerships and VCA Charities
• Tuition support and sponsorships
• Free wellness subscriptions (Head Space)
• Referral bonuses
• Competitive wage
• Medical, dental & vision insurance
• Life, long and short term disability insurance
• Paid parental leave
• Paid vacation and sick time
• 401(k)

What We Want You To Do

• Ensure that clients and pets feel welcome and comfortable.
• Service as “Ambassadors” of creating and maintaining goodwill for the hospital.
• Build rapport with clients and pets. If there is a delay, keep clients informed of expected wait times.
• Support reception staff by providing telephone support to ensure that clients’ calls and requests are being processed in a timely manner.
• Housekeeping and Maintenance of Hospital Care:
• Compassionate nursing care is the top priority for all patients.
• Make certain all patients are kept clean and as comfortable as possible.
• Assist in treating hospitalized animals under veterinary supervision.
• Continuously monitor all patients admitted to the hospital.
• Ensure all patients are clearly identified including entry on hospital day sheet, cage card, and ID collar.
• Flexibility in working hours is required to ensure that the job is done properly.

Skills and Abilities

• Previous experience or training/education working in a veterinary facility preferred.
• Must be friendly, outgoing, “people oriented.”
• Excellent communications skills.
• Must be capable of being cross-trained for front office receptionist duties that will be expected in the job.
• Telephone and computer skills are necessary.
• Must be a team player willing to learn new techniques and treatments and to accept change.