Veterinary Assistant

Supports and assists Veterinarians and Veterinary Technicians, ensuring the safety of pets and clients, and the continuity of quality veterinary care. Works to keep pets safe and comfortable during their visit.

Responsibilities

• Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun
• Clean, disinfect, and prepare exam rooms, medical equipment, and surgery between each appointment
• Obtain initial patient information, medical histories, vaccination records, and the reason for the pet’s visit; document and update records
• Calm, soothe, comfort, and restrain pets before, during, and after procedures
• Take note on examination results and update records as directed by veterinarians
• Provide pet owners education, resources, and information on general pet care, specific conditions, and post-procedure care at the Veterinarian’s direction
• Monitor and track pet’s physical status and vital signs following surgery
• Monitor, record, and report the physical condition and vital signs of hospitalized and boarded pets
• Clean and disinfect cages, pens, runs, and boarding areas
• Feed, water, bathe, and exercise pets during their visit
• Respond to general questions from clients
• Perform and set up procedures that do not require Veterinarian or Veterinary Technician assistance
• Examine pets, performing basic health checks, looking for signs of disease, illness, or injury, and treat them under the direction of the Veterinarian
• May administer medication, perform routine laboratory tests, fill prescriptions, and educate clients on use and side effects of medication under the direction of a Veterinarian or Veterinary Technician
• Provide professional, efficient, quality care and exceptional service to clients while maintaining maximum productivity
• Support a practice environment that promotes collaboration and teamwork and ensures the delivery of quality, compassionate, effective, and efficient health care to pets
• Comply with all practice policies, quality assurance guidelines, and minimum standards of care
• Perform other duties as requested

Requirements

• High School Diploma or GED required
• Certificate of completion from a NAVTA-approved Veterinary Assistant program preferred
• One year of experience in a pet care setting

Skills

• Broad knowledge of animal science
• Basic knowledge of pharmacology
• Proficiency with a variety of computer programs including Microsoft Outlook, Word, and industry internet sites
• Basic written, verbal, and active listening communication skills with a customer-oriented approach
• Basic mathematical skills to ensure the administration of accurate drug and fluid doses
• Basic analytical, critical thinking, judgement, and problem-solving skills
• Compassion and empathy for both pets and pet owners
• Ability to interact with a variety of clients and employees in a professional, caring, compassionate, and tactful manner
• Strong attention to detail and high level of accuracy
• Strong organizational and time management skills, including managing multiple priorities
• Ability to handle and maintain sensitive and confidential information with discretion
• Maintain a calm demeanor in a work environment that fluctuates from orderly to fast paced and stressful

Working Conditions

• Regularly required to talk and hear
• Frequent computer use for long periods of time
• Requires close vision abilities
• Requires walking, standing, and sitting for long periods of time
• May be exposed to low to moderate noise levels as well as disinfectant/sanitation chemicals, pet dander, and excretions
• May experience aggressive, frightened, abused, or injured pets that bite and scratch
• Requires exerting up to 30 pounds of force occasionally, and/or 20 pounds frequently, and/or 10 pounds constantly to lift, carry, pull, or move objects
• Ability to work flexible hours including evenings and weekends

Pay

$17—$19 USD per hour

About the Company

We believe exceptional veterinary care starts with exceptional people. We partner with hospitals across the country to preserve what makes each practice special—its people, culture, and connection to community—while providing the operational support and resources that allow teams to thrive. As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.

Our culture is built on five core values that guide how we work and serve: Respect, Learning, Do the Right Thing, WOW Service, and Fun.