Veterinary Assistant-1530

About the role

The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.

Responsibilities

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technicians productivity.
• Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients.
• Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts.
• Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
• Obtain relevant information and history from clients and maintain proper and complete medical charts.
• Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
• Assist with surgery as applicable.
• Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties.
• Mentor other paraprofessionals in the hospital.
• Other job duties as assigned.

The Five Principles

• Quality – The consumer is our boss, quality is our work and value for money is our goal.
• Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
• Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure.
• Efficiency – We use resources to the full, waste nothing and do only what we can do best.
• Freedom – We need freedom to shape our future; we need profit to remain free.

Pay

The pay range for this role is $15.19 – $19.41 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance – Essential medical, dental, and vision care covered.
• Generous Retirement Plans (401(k) and Roth) – Company match to help build a secure financial future.
• Best-in-Class Student Debt Relief Program (for Full-Time DVMs) – Support for veterinary professionals addressing student debt.
• Paid Time Off and Holidays – Break, recharge, and celebrate with paid time off and holidays.
• Top-Tier Mental Health and Wellbeing Resources – Free coaching and counseling sessions to support overall wellbeing.
• Associate Life Insurance (company-paid) & Supplemental Life Insurance – Protect loved ones with company-paid life insurance and optional additional coverage.
• Company-Paid Short- and Long-Term Disability – Financial protection in case of temporary or long-term disability.
• Flexible Spending Accounts (FSA) – Save on healthcare and dependent care expenses with pre-tax funds.
• Health Savings Account (HSA) – Tax-advantaged account for medical expenses.
• Paid Parental Leave – Bonding time for birth or adoption.
• Continuing Education Allowance (for Eligible Positions) – Financial assistance for professional growth.
• Back-Up Child and Elder Care & Family Support Resources – Help when life’s unpredictable moments arise.
• Fertility and Family Building Support – Comprehensive support for fertility treatments and family-building options.
• Digital Exercise Therapy – Stay active with a program designed for busy lifestyles.
• Voluntary Protection Benefits – Coverage for hospital stays, critical illness, and accidents.
• Legal Plan – Affordable legal coverage for a wide range of needs.
• Identity Protection – Safeguard personal information with alerts and support.
• Commuter Benefits – Convenient and cost-effective commuting solutions.
• Three Free Optimum Wellness Plans for Pets – Preventive and general care for your pets.
• Exclusive Discounts – Savings on products and services.

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).