Veterinary Assistant - 000465

About the role

The Veterinary Assistant is a key member of the hospital team who supports and assists the veterinarians and veterinary technicians, ensuring the safety of pets, clients and other associates, and the continuity of quality veterinary care.

While working closely with other pet health care professionals at Banfield, you'll have the chance to advocate for pets and educate clients on all aspects of pet health. If your goal is to advance in your career, you'll have access to a variety of learning and development opportunities.

Responsibilities

• Provide professional, efficient and exceptional service, ensuring clients and pets are comfortable in the hospital
• Use technical skills daily within state practice acts and NAVTA guidelines for veterinary assistant skills and duties
• Help maintain the flow of patients
• Communicate with the veterinarian and vet techs
• Carry out or set up procedures that do not require veterinarian or vet tech assistance
• Adhere to hospital standards that keep pets safe and treatment areas, exam rooms, and labs clean and organized
• Educate clients about Optimum Wellness Plans® and the importance of preventive care
• Mentor other members of the hospital team

Requirements

• Certificate of completion from a NAVTA-approved veterinary assistant program or equivalent combination of education, training, and experience
• High school diploma or equivalent preferred
• Must be able to perform all required skills of NAVTA-approved veterinary assistant programs at a level that aids in the efficiency of the practice

Qualities

• Dedicated to their work with a positive attitude
• Action oriented
• Customer focused
• Good listener
• Effective communicator
• Guided by Banfield’s Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom

Benefits

Banfield offers a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and your pets.

• Personal Health, Savings, and Wellness Benefits:
  • Medical, vision, dental, life, and disability insurance (based on eligibility)
  • 401(k) participation with company match
  • Paid time off
  • Optimum Wellness Plans for your pets
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA) for healthcare and dependent care
  • Paid parental leave for birth and adoption
  • Company-paid short- and long-term disability
  • Company-paid associate life insurance with optional supplemental coverage
• Professional Development:
  • Performance development plans to help reach career goals
  • Relevant learning opportunities and networking events
  • Continuing education allowance for eligible positions
  • Student debt relief program for full-time DVMs
• Additional Perks:
  • Top-tier mental health and wellbeing resources, including free coaching and counseling
  • Back-up child and elder care, plus family support resources
  • Fertility and family-building support
  • Digital exercise therapy
  • Voluntary protection benefits (hospital indemnity, critical illness, accident insurance)
  • Legal plan
  • Identity protection
  • Commuter benefits
  • Three free Optimum Wellness Plans for pets
  • Exclusive discounts on products and services

Benefits eligibility is based on employment status. Full-time associates are eligible for all benefit programs (student debt program available for full-time DVMs only); part-time associates are eligible for benefits marked with an asterisk (*).

Pay

The pay range for this role is $16.79 - $21.46 hourly. The specific rate is determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.