Veterans' Services Specialist

Salary range: $24.92 – $34.63 per hour.

About the role

The Veteran’s Pension Benefits Specialist assists veterans, surviving spouses, dependents, and eligible family members with understanding, preparing, and pursuing pension-related benefits through the U.S. Department of Veterans Affairs and related state or local benefit programs. This position provides direct client service, conducts eligibility screening, develops claims documentation, and supports accurate, timely benefit submissions in accordance with federal, state, and county requirements.

Requirements

• High School Diploma or GED.
• Four (4) years of work experience, two (2) years of which included duties in case coordination, office management, or administration of entitlement or benefit programs.
• A bachelor’s degree from a recognized college or university with major courses in business administration or social sciences may be substituted for the work experience requirement.
• Obtain applicable state and federal certifications and accreditations within twelve (12) months of hire.
• Valid Driver’s License.

Benefits

• Comprehensive health, dental, and vision insurance.
• Life insurance.
• Generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year).
• Exceptional pension plan with employer match and lifetime retirement payment.
• Optional tax-advantaged 457 retirement savings plan.
• Pay for performance system with performance-based merit increases and non-base performance awards.
• Employee wellness program with a variety of programs and tools, including an on-site health & wellness clinic.
• On-site fitness center and free parking.
• Professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles.

About Us

Waukesha County operates in a business-like manner and is recognized as a leader delivering high-quality services with competence and skill. With a vision of "Leading the Way," the county values teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the well-being of staff and citizens.

Located in the City of Waukesha, the campus offers easy access to interstate highway systems and a blend of urban and rural living. Nearby attractions include vast beach and park systems, public markets, performing arts, music festivals, and sports teams such as the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles, and the UW-Milwaukee Panthers Basketball programs.