Veterans Claims Representative / Full-time, Day Shift

About the role

The Veterans Claims Representative is responsible for advocating for Veterans and their dependents seeking benefits from the U.S. Department of Veterans Affairs (USDVA). Key responsibilities include interviewing claimants, investigating/researching claims, approving claims, and representing clients in hearings.

Responsibilities

• Interviewing claimants to gather necessary information for claims processing
• Investigating/researching claims to ensure accuracy and completeness
• Advocating/recommending disposition of claims based on research and analysis
• Preparing and monitoring claims and appeals before DROs and BVA
• Representing and advising clients in USDVA hearings

Requirements

• Two (2) years of experience in at least three of the following areas: interviewing claimants, investigating/researching claims, advocating/recommending disposition of claims, approving claims, interpreting and applying guidelines, rules, laws, and/or policies and procedures, providing technical assistance, presenting at hearings or conferences
• To be eligible, applicants must meet the criteria defined in Minnesota Statutes 196.02, which includes being a citizen of the United States, a resident of Minnesota, and a Veteran of the armed forces of the United States.

Qualifications

• Residence in the State of Minnesota
• Citizenship in the United States
• Veteran of the armed forces of the United States

Skills

• Public speaking skills
• Knowledge of medical anatomy and physiology

Benefits

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan providing income upon retirement
• Employer-paid life insurance
• Short-term and long-term disability insurance
• Tax-free expense accounts for health, dental, and dependent care

Pay

$26.12 - $37.91 / hourly; $54,538 - $79,156 / annually

Schedule

Day shift: 8:00 am - 4:30 pm

Contact

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Lacey Konkel at lacey.konkel@state.mn.us.