Veterans Certification Representative & School Certifying Official

Position Summary

This position will serve as the program administrator and primary School Certifying Official of the Portland State University Veterans Certification unit. Responsibilities include making binding decisions regarding certification for federal GI Bill benefits and associated Oregon state veteran programs. The role includes providing education, promotion, and interpretations of federal and state policies to students, faculty, staff, and the broader community, including prospective students and community partners. This position will also oversee the front line services for the Veterans Certification unit and oversee the work of student employees. Additionally, this position will serve on the PSU Veterans Resource Center Advisory Board.

Minimum Qualifications from Classification

• Two years of technical or professional-level experience advising and/or instructing the public concerning specific programs or processes, monitoring programs, or performing participant reviews.

Additional Minimum Qualifications for this Position

• Experience in higher education or similar public, municipal entity.
• Demonstrated ability to communicate complex policies and processes to a broad spectrum of constituents.
• Proven ability to perform detailed work, stay on task, and maintain multiple priorities in a self-directed way.
• Successful completion of a background check.

Preferred Qualifications

• Experience working with the veteran population.
• Knowledge of federal GI Bill benefits and certification procedures using Enrollment Manager.
• Experience managing and scheduling others.

Key Cultural Competencies

• Creates an environment that acknowledges, encourages and celebrates differences.
• Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
• Serves as a model for diversity, equity, and inclusion.
• Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.

Environmental Stewardship

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.

Work Days/Hours

Monday through Friday, 8am to 5pm.

Total Compensation Range & Benefits Statement

The starting salary rate for this position will be between $23.87 and $27.43 per hour. The starting salary may be negotiable above this range, however it will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR. Article 22 Section 6 of the SEIU collective bargaining agreement details the new salary rate upon promotion of a SEIU classified employee. PSU’s excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities.