Vet Consultation Services Clinician
About the role
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. The Hill’s Veterinary Consultation Services (VCS) Clinician delivers high-value technical expertise, nutritional counseling, and product guidance to veterinary healthcare professionals and internal stakeholders across North America. Reporting to [Reporting Title], this role serves as a key driver for product endorsement and dietary management, elevating awareness and appropriate usage of Hill’s clinical product portfolio. By bridging customer feedback with internal innovation teams, the VCS Clinician directly shapes customer satisfaction and supports business growth.
Responsibilities
- Deliver strategic clinical and nutritional consultations via phone and email, driving technical clarity and product endorsement across veterinary healthcare networks.
- Serve as an authoritative subject matter expert on Hill’s products, supporting educational alignment with Professional Veterinary Affairs and Customer Development teams.
- Analyze and synthesize customer feedback and product effectiveness trends to inform R&D and Marketing strategy teams.
- Partner cross-functionally across business units on key projects and engagement initiatives to expand business reach and organizational capabilities.
- Conduct high-impact case presentations and technical nutrition training for internal teams and external industry professionals.
Requirements
- Doctor of Veterinary Medicine (DVM or VMD) degree along with a current, valid, active license to practice veterinary medicine within the United States.
- At least 3 years of clinical experience in a veterinary environment.
- Proficiency in technical documentation platforms and business tools, including MS Office Suite and Google Workspace.
- Strong relationship building and teamwork skills.
- Excellent coaching and counseling skills.
Qualifications
- Bonus if clinical experience is recent within last 10 years.
- Ability to work in a high volume consulting environment.
- Advanced training or certification in veterinary nutrition or internal medicine.
- Bilingual proficiency in English and French.
- Strong coaching, interpersonal communication, and cross-functional collaboration capabilities.
Pay
Salary Range $96,800.00 - $121,000.00 USD. Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits
- Comprehensive benefits package including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements.
- Minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year).
- Paid sick