Veterinary Clinic Relationship Specialist

Key Responsibilities

• Travel extensively to veterinary clinics, hospitals, and conferences across assigned markets (approximately 75% travel)
• Serve as an educational resource on:
• In-home euthanasia
• Pet hospice and palliative care
• Quality-of-life consultations
• Grief and aftercare support
• Visit a minimum of two Heartstrings markets per month to strengthen existing partnerships and develop new relationships
• Attend regional and national veterinary conferences, representing Heartstrings at exhibit booths and networking events
• Develop and execute outreach strategies through in-person visits, virtual meetings, email engagement, and social channels
• Gather field insights, trends, and feedback to help inform marketing and growth strategy
• Track outreach efforts and results using CRM tools and reporting systems
• Collaborate closely with our veterinarians and leadership team to support market expansion

Physical & Professional Requirements

• Maintain strict confidentiality of patient, client, and business information
• Comply with all applicable laws, regulations, and company policies
• Perform additional duties as needed to support organizational growth