Verifications Processing Agent
isolved · United States · 1 mo ago
RemoteRemoteBusiness DevelopmentFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (EEO, legal, etc). Must not invent or summarize away detail. Must not include sections with filler like "commensurate with experience". Must not create Pay/Schedule/Benefits unless posting actually states them.
Let's parse the posting.
Content:
- Summary/Objective: Verification Processing Agent is essential role within ProScreening organization. Verification team works diligently to verify information on employment applicants' resumes, including but not limited to employment, education, and reference information. A successful Verification Processing Agent efficiently and accurately provides clients with verified applicant information at a rate of 18 or more cases worked per hour.
- Core Job Duties: list:
- Conduct reference calls and perform employment and education verifications.
- Produce 18 or more cases worked per hour by 90 days of employment and on an ongoing basis.
- Process employment verifications to confirm information contained on job applications for clients.
- Receive inbound calls from companies, schools, and references returning requests for verification.
- Maintain a total mistake ratio of less than 1% of completed verifications.
- Other duties as assigned.
- Job Complexity: Acquires job skills and learns company policies and procedures to complete routine tasks. General knowledge of core elements or concepts within their role.
- Interaction: Works on assignments that are routine or repetitive in nature, requiring limited judgment or subject matter knowledge. Has little or no role in decision-making.
- Supervision: Normally receives detailed instructions on all work. Works under close supervision.
- Experience: Typically requires no previous professional experience.
- Scope: N/A (should be ignored as filler)
- Discretion: N/A (ignore)
- Minimum Qualifications:
- High school diploma or equivalent.
- High level of attention to detail and accuracy in all tasks.
- Ability to work effectively in a team environment.
- Strong written and verbal communication skills.
- Additional Preferred Qualifications:
- Some phone or customer service experience preferred.
- Bilingual Spanish/English speakers preferred.
- Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.
- Travel Required: Yes, up to 15% domestic travel may be required.
- Work Authorization: Employee must be legally authorized to work in the United States.
- FLSA Classification: Hourly, non-exempt
- Location: Remote - any approved U.S. states
- Internal Job Title: Verification Processing Agent (should not repeat as heading)
- Effective Date: July 1, 2026
- About Isolved: description of company.
- EEO boilerplate: remove.
- Additional links: isolved is an equal opportunity employer... remove.
- "If you are smart and good at what you do, come as you are." maybe considered boilerplate? It's cultural but could be considered part of About? Might be considered fluff but it's part of company description. However instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This line is not exactly EEO but it's a motivational statement. Might be considered part of culture but could be kept? Safer to keep as part of About? It's not boilerplate legal. It's a statement about culture. I'd keep it.
- "Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience." That's a link to careers; maybe considered application instruction? It's not exactly application instruction but could be considered promotional. Might be considered boilerplate? It's a link to careers page. Might be considered navigation? Not sure. Safer to remove? The instruction says remove duplicated lines and application instructions. This is not an application instruction per se, but it's a link to careers. Might be considered navigation. I'd remove it.
- "Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings." That's benefits info. Could be considered benefits section. It mentions benefits. So we could include a Benefits section with that line.
- Also there is "Work Authorization", "FLSA Classification", "Location", "Travel Required". Those could be placed under Requirements or Qualifications? They are not exactly qualifications but could be under Requirements. The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content.
We have:
- About the role: could be the summary/objective and maybe the About Isolved description. The "About Isolved" is about the company, not the role. Could be placed under About the role? Or maybe we create an "About the company" but not allowed headings. Only allowed headings are those listed. So we can put company description under About the role? Might be okay.
- Responsibilities: Core Job Duties list.
- Requirements: Experience, maybe Travel Required, Work Authorization, FLSA Classification, Location, Physical Demands? Physical Demands could be under Requirements or maybe under Qualifications? Usually physical demands are part of Requirements. We'll put under Requirements.
- Qualifications: Minimum Qualifications and Additional Preferred Qualifications.
- Skills: Could be derived from Minimum Qualifications (attention to detail, communication, teamwork). Could also be separate but we can include Skills section if we have specific skill statements. We have "Strong written and verbal communication skills." That's a skill. Also "Ability to work effectively in a team environment." That's a skill. Also "High level of attention to detail and accuracy." That's a skill. Could also include "Some phone or customer service experience preferred." That's experience not skill. Bilingual Spanish/English speakers preferred is a skill. So we can have Skills section.
- Benefits: We have the link to benefits page. Also maybe Travel Required? Not benefit. So we can include Benefits section with that line.
- Pay: Not specified (no salary). So we should NOT include Pay section.
- Schedule: Not specified (no schedule). So we should NOT include Schedule section.
We must not include sections with filler like "commensurate with experience". Not present.
We must preserve all substantive information. So we need to include all the bullet points etc.
We must not repeat job title as heading. So we won't have
Verification Processing Agent
. Good. We must not put Job ID/requisition numbers as headings. None present. We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. We need to remove the EEO paragraph: "isolved is an equal opportunity employer..." etc. Also remove "If you are smart and good at what you do, come as you are."? Might be considered not boilerplate but could be kept. Safer to keep? It's not EEO. It's a motivational statement. I'd keep it as part of About the role maybe. Also remove "Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience." That's navigation/link to careers; could be considered application instruction? It's not exactly instruction to apply but it's a link to careers. I'd remove it. Keep "Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings." as benefits. Also remove duplicated lines: none. Now structure HTML. We will produce something like:About the role
... summary/objective + company description + motivational statement ...
Responsibilities
- ... ...
Requirements
- Typically requires no previous professional experience.
- Must be legally authorized to work in the United States.
- FLSA Classification: Hourly, non-exempt.
- Location: Remote - any approved U.S. states.
- Travel Required: Yes, up to 15% domestic travel may be required.
- Physical Demands: Prolonged periods of sitting at a desk and working on a computer; must be able to lift up to 15 pounds.
Qualifications
- High school diploma or equivalent.
- High level of attention to detail and accuracy in all tasks.
- Ability to work effectively in a team environment.
- Strong written and verbal communication skills.
Skills
- Strong written and verbal communication skills.
- Ability to work effectively in a team environment.
- High level of attention to detail and accuracy.
- Bilingual Spanish/English speakers preferred.
- Some phone or customer service experience preferred.
Benefits
Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.
We need to ensure we don't duplicate content. For example, "Strong written and verbal communication skills" appears both in Qualifications and Skills. That's okay but maybe we should avoid duplication? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is okay if it's in the original? It appears in Minimum Qualifications and also we could list it under Skills. It's not duplicated in original; it's only in Minimum Qualifications. But we are adding it to Skills as a skill. That's not duplicating original content; we are extracting it. That's fine. But we also have "Ability to work effectively in a team environment." same. We also have "High level of attention to detail and accuracy." same. We also have "Bilingual Spanish/English speakers preferred." and "Some phone or customer service experience preferred." from Additional Preferred Qualifications. We should also include "High school diploma or equivalent." under Qualifications. Now check if we missed any substantive info: - Summary/Objective: includes "Verification Processing Agent is an essential role within the ProScreening organization. The verification team works diligently to verify information on employment applicants' resumes, including but not limited to employment, education, and reference information. A successful Verification Processing Agent efficiently and accurately provides clients with verified applicant information at a rate of 18 or more cases worked per hour." We need to include that in About the role. - About Isolved description: "Isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com." We should include that in About the role as well. - Motivational statement: "If you are smart and good at what you do, come as you are." Could be included. - Effective Date: July 1, 2026. Should we include? It's substantive. Where to put? Could be under About the role maybe as a note. Or under Requirements? It's metadata about posting date. Could be placed in a short p under About the role. Not a heading. We'll include it as a paragraph. - Internal Job Title: Verification Processing Agent (we are not repeating as heading). Could be included in About the role? Might be redundant. But we can include it as a note: "Internal Job Title: Verification Processing Agent". However