Verification Examiner (Remote, $15/hour)

Responsibilities

• Completes 20 or more primary source verifications (PSV) daily.
• Shares production sheet with supervisor daily.
• Verifies with the appropriate agencies that the applicant has a current and valid license.
• Checks with the appropriate agencies to determine whether the applicant has had any sanctions against his/her license.
• Determines whether the applicant has had any Medicare or Medicaid sanctions utilizing ZEBU EpStaff and sanctions from the 54 governing bodies including NPI and SSDMF.
• Obtains verification of current Professional Liability Insurance and malpractice claim history for each applicant.
• Verifies education through State licensing agencies or appropriate schools, colleges, or universities.
• Communicates with practitioners by mail, fax, or phone to answer questions and obtain information.
• Verifies whether an applicant has full or limited/partial clinical privileges by contacting the facility.
• Maintains confidentiality of all practitioner data, and related issues.
• Completes assigned work within predetermined timelines.
• Enters data in PROMIS to complete each portion of the credentialing process within predetermined timelines.
• Provides teamwork and assistance to all department staff, including participating in special projects and related credentialing assignments.
• Maintains an accuracy rate of no less than 99%.

Qualifications

• A High School Diploma or GED certificate required.
• 1 year computer experience including word processing and spreadsheet applications required.
• Industry experience preferred.
• Data Entry experience preferred.
• Proficient in MS Office.
• Excellent verbal communication skills with the ability to provide excellent customer service over the telephone.

Core Competencies

• Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
• Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
• Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
• Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
• Ability to exercise strict confidentiality in all matters.

Environmental Conditions

Work-from-home (WFH) environment.