Venue Resources & Scheduling Coordinator

Primary Duties and Responsibilities

• Captures incoming reservation requests, verifies availability, and updates scheduling systems.
• Timely and accurately coordinates internal events.
• Maintains organized workflows for efficient space management.
• Supports academic and administrative units with scheduling requests and event coordination.
• Provides professional and knowledgeable assistance to campus partners.
• Prepares confirmations, maintains documentation, and updates event records.
• Ensures accuracy across scheduling platforms and administrative processes.
• Supports operational readiness of internal events.
• Shares event information with internal partners.
• Ensures operational teams have complete, timely details to prepare for events.
• Helps identify resource conflicts or scheduling challenges.
• Maintains scheduling and resource management systems with accurate event information.
• Prepares reports and documentation for Manager and Director.
• Supports operational transparency and decision-making.
• Applies scheduling policies consistently across units.
• Offers feedback on recurring issues or workflow inefficiencies.
• Supports improvements that streamline operations and enhance client experience.
• Engages with campus partners in a professional, solutions-oriented manner.
• Demonstrates accuracy, courtesy, and mission-aligned service.
• Strengthens Belmont’s reputation for operational excellence and reliability.
• Buils trust across departments through consistent and dependable support.

Required Qualifications

• Must be able to work independently, be well organized, have the ability to multi-task, adapt to a dynamic environment, work at a fast pace, and make sound decisions quickly.
• Must be able to discern and protect the confidentiality and sensitivity of information and situations.
• Must be able to organize a wide variety of activities and effectively meet strict deadlines.
• Must have some knowledge of event planning and cross-function collaboration.
• Must possess excellent communication skills - written and verbal, and strong interpersonal skills.
• Must have research skills and the ability to concisely summarize relevant information.
• Must have strong computer skills with a working knowledge of Microsoft Office products and the ability to learn other programs including EMS Scheduler, ActivCollab, QuickBooks.
• Able to work a variable schedule and hours beyond 37.5 per week on occasion.