Venue - Practice Manager

About the role

The Practice Manager supervises production staff executing the work of the practice, including assigning project responsibilities, managing work performance, guiding employee development efforts, and fostering positive employee engagement. The Practice Manager informs employment needs and decisions for production staff within the practice. The Practice Manager maintains production systems, standards, and processes that meet client needs and contributes to strong client relationships and development opportunities.

Responsibilities

• Affirms the alignment of resources with projects to maximize labor efficiency and prioritize client expectations.
• Provides feedback to the Practice Director and Sector Operations Director regarding staffing and client needs to inform hiring decisions and/or improvement efforts.
• Serves as the hiring manager for the practice, leading interviews for production staff and project managers.
• Supervises production staff in project execution and client service to ensure consistency in service delivery across projects.
• Manages employee performance and operational needs, as necessary – e.g., evaluations, employee development, discipline, timesheets.
• Practices effective employee relations and personnel management within the practice.
• Teams with technical managers to align appropriate training, development, and mentoring of talent.
• Communicates opportunities and gaps in employee development to practice and sector leadership.
• Collaborates with organizational, sector, practice, and/or office leadership to foster an engaged, dynamic employee culture and lead company-wide events and initiatives.
• Manages client relationships, especially within their geographical region, as requested by the Practice Director.
• Maintains knowledge and presence within the industry to contribute to project pursuits.
• Assists the Practice Director and marketing staff to generate proposals and determine a profitable fee structure that aligns with the practice strategy.
• Ensures that production of drawings, specifications, reports, and analyses meet scope, schedule, cost and quality requirements, and practice trends.
• Serves as Project Manager for critical clients and projects within the practice, as needed.

Requirements

• Bachelor’s degree in any engineering, construction management, science, technology, marketing, or business preferred.
• Eight (8) or greater years of relevant experience, with a minimum of two (2) years personnel or project management experience.
• Proven track record in contributing to the growth and development of client-focused engineering teams, as well as ability to motivate, direct, and coach staff.
• Broad proficiency of engineering design fundamentals and advanced knowledge of the A&E industry, codes, design guides, and standards.

Qualifications

• Excellent motivation, team leading, and the ability to achieve goals and objectives.
• Broad proficiency of engineering design fundamentals and advanced knowledge of the A&E industry, codes, design guides, and standards.
• Knowledge may apply to a broad range of practice, project, or program types.
• Must demonstrate proficiency in all core competencies as described and characterized in this job description.