Venue Merchandise Supervisor at Credit Union 1 Amphitheatre- Tinley Park

Job Summary

Live Nation Entertainment is the world's leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Founded in 1999, Live Nation Concerts is the largest provider of live entertainment, organizing over 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. Live Nation Media & Sponsorship creates strategic music marketing programs connecting over 1,000 brands with 98 million fans attending Live Nation Entertainment events each year. For more information, visit www.livenationentertainment.com.

About the role

The Merchandise Supervisor (part-time) position at Live Nation Concerts is responsible for overseeing a team of merchandise specialists to ensure exceptional merchandise purchasing experiences for all guests and fans in Live Nation venues. This role serves as a liaison between Artist/Tour Representatives, Venue Management, and Merchandise Specialists, ensuring successful sales operations and maintaining high standards of merchandise presentation.

Responsibilities

• Develop Merchandise Specialist schedule based on event projections
• Oversee inventory count-in and count-out procedures
• Support successful sales operations at each event by training, mentoring, and motivating Merchandise Specialists team
• Ensure merchandise stands remain clean and presentable, meeting or exceeding expectations
• Perform physical duties as required, such as moving equipment or transferring merchandise between locations
• Complete all required reports in a timely manner, including pre-show, post-show, and payroll reports
• Communicate with Venue Management and Merchandise Management team
• Ensure team compliance with Live Nation policies and procedures, as well as health and safety regulations

Qualifications

• Refined communication and interpersonal skills
• Detail-oriented and highly organized
• Guest-centric, able to respond to requests and concerns professionally
• Team-driven, possesses advanced leadership abilities to train and mentor in a positive manner
• Basic business proficiency with an understanding of forecasting and timely reporting
• Experience in event merchandising positions desirable
• Prior experience in customer service or hospitality roles

Requirements

• Able to be available for the entire concert day, with shifts as long as 15 hours (with breaks)
• Able to stand for long periods of time
• Able to lift up to a 50-pound box
• Able to work in outdoor environments in potentially extreme temperatures
• Working knowledge of touch-screen based systems
• Legal working age in the state

Equal Employment Opportunity

We are committed to creating an inclusive environment where all qualified individuals can thrive. We encourage applications from people of all backgrounds and will provide reasonable accommodations for qualified individuals with disabilities. For more information, see our Equal Employment Opportunity statement.

Compensation

The expected compensation for this position is $17.60 USD - $22.00 USD per hour. Pay is based on a variety of factors including market location, qualifications, skills, and experience. For more details, see the Job Description.