Venue 5 Host/Hostess Pool - Mii amo

About the role

Mii amo is a fast-paced, collaborative, and inclusive environment where we create and deliver personalized extraordinary experiences for guests and team members. Enjoy one of the best views while working in a role that involves greeting, registering, and seating guests on the pool deck, answering telephone calls, and taking reservations.

This position may receive spa gratuities after the probationary period.

Responsibilities

• Arrive at scheduled start time in appropriate uniform and ready for work (uniform must be neat and pressed).
• Collect and set up any necessary equipment to perform job duties.
• Create floor plans.
• Complete all opening and closing side work duties.
• Seat and escort guests on the pool deck.
• Make reservations for guests in a proficient and professional manner.
• Know basic items on all menus and beverage lists.
• Keep workstation clean at all times.
• Read all memos and operate OpenTable proficiently.
• Maintain a positive and professional attitude toward guests and co-workers.
• Report to the Restaurant Manager before ending your work shift.
• Act as an ambassador of Mii amo and Enchantment by speaking positively of the Resorts at all times.
• Foster a work environment of teamwork and mutual service by assisting co-workers and other departments to ensure guest satisfaction.
• Know the resort layout and work efficiently as part of a team.
• Occasionally back serve by refilling water.
• Perform other duties as assigned.

Requirements

• Must work well with or without direct supervision.
• Must be neat and well-groomed at all times.
• Flexible, self-motivated, positive, and maintain a professional attitude toward guests, co-workers, and management.
• Must maintain current food handler’s certification.
• Prior host experience desired.
• English skills necessary to communicate with guests.
• Excellent communication skills.
• Computer skills are helpful.

Physical Requirements

• Lifting and carrying up to 45 lbs (50% of the time).
• Walking (10% of the time).
• Bending and lifting (40% of the time).
• Standing for extended periods.
• Hearing and manual dexterity.
• Distance vision of 1-3 feet.
• Use of cleaning solutions.