Jobs · Customer Service · New York

Venture Relations Associate

AngelList · New York, NY · 2 wk ago
HybridCustomer Service$124/hrFull-time

About the role

Support Venture Relations Account Managers and Team Leads by owning fund operation actions and product support issues for clients in your Team’s book of business.

Execute operational tasks efficiently and effectively by ensuring that processes are followed, goals are met, and standards are maintained. You’ll continuously seek ways to improve operational efficiency.

Deliver an exceptional client experience through accurate, concise, and action-oriented communications with fund managers, their investors, and portfolio companies.

Collaborate with cross-functional teams to continuously surface new solutions for our GPs and achieve common goals. You’ll facilitate communication and coordination across functions to ensure smooth execution for client deliverables.

Qualifications

  • 2 years of experience within a rapidly growing startup or fintech organization
  • Demonstrates a strong desire to engage in problem-solving activities. Proactively identifies issues and takes initiative to find solutions.
  • Actively seeks opportunities for skill development and continuous learning. You possess a commitment to personal and professional growth and take steps to enhance your capabilities and expertise.
  • Resourceful, ambitious, and a quick learner
  • Superb attention to detail — you need to be able to catch the edge case every time
  • A deep love of startups and passion for understanding the infrastructure of venture finance

Benefits

We support your life both in and outside of work.

Pay

The compensation for this role consists of a competitive base salary, performance based variable component, benefits, and equity package. The compensation for this role is $105,000 with a 10% target variable compensation and an equity package.

Schedule

This role will be a hybrid role in our NYC office only - expectations are that you are in the office 2-3 days a week.

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