Vendor Operations Lead

About the role

The Vendor Operations Lead supports the onboarding, maintenance, and monitoring of vendors across services such as business development, insurance, UCC filings, Know-Your-Customer (KYC), and warranty support. This role operates independently, ensuring contract and documentation accuracy, vendor compliance, and process efficiency while partnering cross-functionally.

Responsibilities

• Partners with Originations and internal teams to onboard and manage vendors.
• Performs monthly quality assurance and compliance audits.
• Provides operational support across platform during periods of low demand.
• Drafts and reviews vendor agreements and amendments in accordance with company policy.
• Develops and maintains standard templates, playbooks, and procedural documentation.
• Maintains document library and ensures proper document control and versioning.
• Monitors vendor performance and ensures compliance with operational and contractual requirements.
• Collaborates with IT to enhance dashboards and streamline onboarding processes.
• Conducts UCC lien reviews and resolves inventory perfection issues with Operations.
• Supports cost-per-copy setup and ensures adherence to deadlines and vendor expectations.
• Files insurance claims and manages vendor relationships related to insurance services.

Requirements

• 3+ years of experience as a paralegal doing transactional work in a law firm or leasing or commercial lending business (5+ years preferred).
• Strong verbal and written communication skills; work history in related field required.
• Bachelor's degree in business, Finance or related field and/or Paralegal Certificate, highly preferred.

Qualifications

University degree preferred. Minimum 3+ years of relevant work experience required; 5+ years preferred.

Skills

• Transactional paralegal experience in a law firm, leasing, or commercial lending business.
• Drafting and reviewing vendor agreements and amendments.
• Document control, versioning, and compliance audits.
• UCC lien reviews and inventory perfection.
• Cross-functional collaboration and process improvement.

Benefits

• Medical, dental, vision & HSA/FSA
• 401(k) savings
• Paid holidays & generous PTO
• Additional wellness & voluntary benefits
• Tuition reimbursement
• Commuter Benefits
• Life and Disability Insurance

Pay

$85,400 - $115,500

Physical Requirements

Sedentary work.