VENDOR MANAGER, ORIG

Responsibilities

• Develops, assesses, monitors, and measures assigned vendor relationships, including but not limited to reporting, managing contracted performance, and quality scorecards.
• Provides weekly updates encompassing all matters pertaining to the assigned vendors.
• Counsels with suitable vendors to assess their products, inquire about their services, assist in the negotiation of contracts ensuring favorable terms, and communicate any product or service-related concerns, and will draft RFPs, RFQs, and RFIs, as necessary.
• Manages the entire relationship, even the dissolution of the partnership.
• Serves as a Single Point of Contact for all vendor-related matters for assigned Business Units (BUs).
• Schedules meetings and provides updates to the BUs including but not limited to vendor performance, vetting, diligence, system, and operational changes.
• Maintains vendor information within the department’s Vendor Management platform.
• Schedules recurring calls with assigned vendors, to review performance statistics and other critical information.
• Reviews and assists with the completion of all necessary documents of third parties and counterparties including contracts, SOWs, contract renewals and amendments.
• Addresses any issues or concerns that arise during the vendor relationship, working with vendors to find solutions and minimize potential impact.
• Performs initial review of vendor invoices and coordinates with the BUs for final approval/signoff.
• Cross-trains and assists when required in all other department-related tasks and special projects within or outside of the department.
• Completes ad-hoc tasks assigned by Department Manager(s).

Qualifications

• Bachelor’s degree from an accredited college or university, or a minimum of 5-10 years of applicable professional experience, preferably within the mortgage or financial industry.
• One to two years of Vendor Management experience required.
• Project management experience preferred.
• Possess strong written and verbal communication skills and be able to work effectively with all levels of personnel in the organization.
• Experience with vendor incident management.
• Skilled in contract negotiations and able to identify key terms necessary to align with legal and compliance requirements.
• Strong Customer Experience focus.
• Management of multiple projects while maintaining a high level of focus on detail.
• Foster strong relationships internally and externally, and have the ability to collaborate with internal and external teams.
• Capable of managing critical/crucial conversations.
• Able to work in a fast-paced environment.
• Related professional experience in drafting RFP, RFQ, and RFIs.
• Knowledge and skillset for mortgage lending, operations, and/or servicing is a plus.
• Working knowledge of MS Word, Excel, and PowerPoint.

Benefits

This position offers benefits starting on day one, and a company-matched 401(k) plan. The salary range for this position is $65k-85k.

Pay

The salary range for this position is $65k-85k.

Schedule

This is a hybrid position, reporting to our office in Coral Gables, FL, or Dallas, Fort Worth, TX, three days per week.