Vendor Contracts Analyst

About the role

R&D Transportation Services, Inc. (R&D) has been in operation since 1991, providing comprehensive brokerage models for California Regional Centers and School Districts. This includes Scheduling, Billing and Contract Administration, Customer Service Center, and Quality Assurance for Field Operations. R&D coordinates with qualified vendors to ensure safe, reliable, and efficient transportation services for individuals with developmental and physical disabilities.

Responsibilities

• Vendor Development
• Collaborates with R&D customers to assist prospective vendors through the Centers' vendor application process
• Corresponds with prospective vendors regarding inquiries or eligibility requirements
• Effectively communicates with vendors regarding service expectations and compliance items
• Reviews prospective vendor cost statements for accuracy and completeness
• Performs internal screening process to evaluate if vendors will meet contract and service expectations
• Collaborates regularly with vendors to ensure timely submissions of corresponding documentation
• Serves as company liaison between internal and external parties during contract development and negotiation phases
• Affords assistance with RFP process to expand vendor development efforts in specified service regions
• Vendor Contracts Coordination & Compliance
• Generates contract drafts, revisions, and amendments as needed
• Works with vendors to ensure timely execution of contracts
• Keeps management team informed of all activity through timely preparation of reports
• Understands R&D customer needs and service requirements
• Tracks contract origination/termination dates, terms, designated signing agents, etc.
• Effectively communicates with appropriate departments regarding the status of all contracts
• Proactively communicates with management team and other agencies regarding delays, discrepancies, etc.
• Provides contract summaries and helps to ensure timely contract execution consistent with company policies
• Communicates changes/updates to customer requirements and effectively interprets these expectations to align policies and procedures to all related service agreements
• Responds to customer needs by faxing, scanning, emailing, and/or through other web-based applications
• Ensures that contracts are established in accordance with respective project requirements related to quality, objectives, schedules and other specifications
• Prepares reports, correspondence, and presentations as needed
• Maintains physical and digital files of contracts and corresponding records
• Maintains current resource documents i.e. insurance certificates, business licenses, etc.

Qualifications

• Exceptional written and verbal communication skills including strong presentation skills
• Excellent customer service skills (3+ years preferable)
• Theories, principles, practices of passenger transportation planning in the area of ADA is preferable
• Computer literacy skills, proficiency in MS Office Suite: Outlook, Excel, Word, Access and PowerPoint
• Financial, analytical, statistical, and mathematical methods and procedures
• Excellent reading and language comprehension
• Attention to detail and the ability to identify errors or inconsistencies
• Ability to gather, relate and summarize information into logical conclusions
• Ability to prioritize projects and manage time effectively
• Ability to collaborate with teams at all levels of the organization
• BA or BS degree from an accredited college or university
• Experience with analysis of agreements
• Experience in negotiating contract terms and conditions