Vehicle Transporter Travel Trainer

About the role

At Carvana, we sell cars, but we’re not salespeople. Since 2013, we’ve been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world – the $1T per year U.S. car market. With the ability to search thousands of vehicles from our expansive inventory, to high-resolution 360° photographs of our vehicles’ interior and exterior, to real-time financing and the ability to complete contracts without visiting the back room of a dealership, we provide a seamless, online car buying experience for consumers that can be completed from their desktop or mobile device. All our vehicles are inspected and reconditioned based on our 150-point certification checklist and come with a 7-day return policy. We also operate our own logistics network to deliver cars to customers as soon as the next day, as well as offer customer pick-up at our state-of-the-art Car Vending Machine locations.

As a Driver Trainer (and Coach), you will play a crucial role in navigating the daily complexities of auto transport. Your responsibilities will be dynamic, adapting to evolving challenges. A primary focus will be to ensure drivers are proficient in Carvana policies, safe driving practices, and efficient vehicle loading. When not conducting formal training sessions, you will be responsible for ongoing education and evaluations of our current drivers. The ideal candidate will be passionate about helping others, highly motivated, enthusiastic, and possess the ability to communicate effectively with all levels of the organization.

Responsibilities

• Provide a world-class onboarding experience to newest Vehicle Transporters at Carvana
• Serve as the primary trainer, getting new hires up to speed over a 2-week training period on how to effectively maneuver, maintain, and operate car trailers and other logistics equipment
• Teach new hires how to safely load vehicles onto a 9-car hauler, keeping customer vehicles free of damage
• Conduct both classroom training and hands-on training
• Act as coach, mentor, and provide feedback to new hires
• Draw upon a wide variety of techniques to ensure knowledge transfer and skill development
• Use skills matrix and evaluation checklists/assessments or similar tools
• Collaborate with multiple Logistics Managers to ensure a smooth transition from training to on-the-job
• Support with other projects as needed
• Travel is required 50% of the time; business needs could dictate more travel

Requirements

• High School Diploma or equivalent (desirable)
• System and on-the-job training experience (preferred)
• CDL Class A and clean driving record
• Smith Systems training and/or certification (preferred or willing to be certified)
• 21+ years old
• Ability to speak, read, and write English
• Proficient with Word, spreadsheets, and systems
• More than two years of CDL driving experience; vehicle hauling experience preferred
• Ability to multitask and prioritize effectively
• Maintain a DOT Medical card
• Ability to develop individuals and teams for organizational success
• Physical demands: must be able to lift up to 60 pounds independently (majority of lifting from knee to shoulder heights; other lifting required from various levels)
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods with frequent stretching, reaching, walking, stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, wet, and may have fumes or odors due to vehicle maintenance
• Must be able to bend, kneel, twist, squat, stand, and climb as required to secure load
• This position is designated as safety-sensitive

Benefits

• Full-time salary position: $75,000 – $80,000 annually
• Medical, Dental, and Vision benefits
• 401K with company match
• Access to opportunities to expand your skill set and share your knowledge with others across the organization
• Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development

This role is not eligible for visa sponsorship.