Vehicle Purchasing Specialist - Land Rover San Diego

About the role

The Vehicle Purchasing Specialist plays a key role in acquiring customer vehicles, connecting with guests who request appraisals, and managing vehicle purchases. They also support guests through the process with transparency and professionalism.

Responsibilities

• Acquire customer vehicles by working with store leadership to connect with guests who request appraisals through KBB or our dealership websites.
• Cultivate vehicle purchases directly from guests who’ve submitted online appraisals.
• Manage inbound leads using the KBB Dashboard and DealerSocket CRM.
• Quickly connect with prospects to schedule in-store reviews and establish purchase opportunities.
• Partner with store managers to assess vehicle values, highlight key merchandise, and identify upside potential.
• Maintain consistent follow-up using assigned cadence protocols, with the goal of securing two-way communication and a formal appraisal appointment.
• Log all interactions, appointments, and decisions within DealerSocket.
• Support each guest through the process with transparency and professionalism, while working to maximize acquisition opportunities.

Requirements

• Experience in hospitality or customer service.
• Sales experience is a plus.
• Valid driver’s license and clean driving record.

Qualifications

• High school diploma or equivalent.
• Experience in automotive or related field preferred.

Skills

• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office applications.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Pay

Competitive wages starting in the range of $22.59 - $29.94 USD per hour, commensurate with job-related skills, experience, relevant education or training, and geographic location.

Schedule

Regular Full-Time