Vehicle Operations Logistics Specialist II (Manheim)

Essential Job Responsibilities

• Generate and maintain weekly inventory compliance and operational performance reports
• Manage vehicle pickup and transportation requests from clients and management teams
• Coordinate vehicle transportation with lot agents, carriers, and transport providers
• Oversee Element Door-to-Door process to ensure timely communication, billing, and organization to manage client requests
• Create, manage, update, and cancel transportation and pickup documentation
• Track vehicle movement from pickup to delivery
• Process payment requests related to transportation, storage, and vehicle release fees
• Coordinate with finance, posting, and accounting teams to facilitate payments
• Submit payment requests through company systems and track requests through completion
• Arrange shipment and delivery of checks via FedEx or USPS
• Maintain detailed records of payments, invoice status, and related transactions
• Serve as a point of contact for clients requesting moves internally, transporters, lot agents, and internal teams
• Resolve inaccurate vehicle deliveries with lot operations and transport teams

Qualifications

• High School Diploma/GED and 3 years' experience in a related field
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline
• OR 5 years' experience in a related discipline
• Safe driver's needed; valid driver's license required
• Effective communication skills required
• Basic computer software skills required
• Vision abilities required include close, distance and depth perception

Skills

• Strong understanding of the auto transport industry, carrier types, truck types and capabilities
• Organizational skills and demonstrated capacity to develop and implement practical strategies, plans, and solutions to identified issues and problems
• Excellent verbal and written communication skills
• Ability to handle high pressure situations and tight deadlines
• Good judgment, discretion, tact and the ability to work easily at all levels within the organization
• Ability to partner well with colleagues in a matrixed work environment
• Ability to work independently and to undertake responsibilities with minimal guidance

Pay

USD 18.22 - 27.36 per hour

The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities.

Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits

• Eligible to receive a minimum of sixteen hours of paid time off every month
• Seven paid holidays throughout the calendar year
• Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave