Vehicle Inspector

About the role

Reporting to the Vehicle Inspection Manager or Lead, this role supports customers by inspecting vehicles for condition, wear, tear, neglect, mechanical issues, previous repairs and damage/structural damage. Complete required vehicle inspection promptly and accurately including imaging and uploading results of the vehicle condition. Interact with dealers and consumers as needed professionally as the face of ADESA and its collective businesses.

Responsibilities

• Communicate in a professional manner with customer (dealer or consumer)
• Resolve any customer inquiries in a friendly, courteous and professional manner; advise management of all complaints or incidents
• Ensure internal and external customers receive prompt, efficient and courteous attention
• Inspect vehicles for signs of wear, tear, neglect, damage, previous repair or structural damage
• Complete inspection of vehicles and ensure adherence to the defined program for the customer
• Capture data accurately on a mobile device, work comfortably with software and technology
• Deliver results in a timely manner
• Maintain productivity levels as set forth by management
• Deliver consistent, accurate inspections with minimal rate of errors in accordance with reasonable expectations set forth by management
• Collaborate with Manager and sales team members on customer needs with insights to improve services provided
• Maintain equipment and tools properly and advise manager of any needed equipment maintenance or breakdown
• Ensure vehicles are in clean condition with radios, seats, mirrors and other convenience items in the same position as when the vehicle arrived
• Submit completed condition reports using the appropriate technology made available to you to complete the vehicle inspection
• Complete road test if required by contract or inspection type
• Keep current on technology updates, new releases and product development
• Understand the functionality and ability to use tools such as paint meters, OBD scanner etc.
• Develop and maintain knowledge and expertise in areas of competitor products

Qualifications

• A high school diploma or GED preferred
• One year of automotive experience preferred
• Must be 18 years of age and have a valid driver's license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Proficiency with computer systems and applications

Skills and Attributes

• Critical Thinking / Problem Solving
• Ability to enter data on a handheld device
• Team player who can collaborate well with multiple departments, customers and vendors
• Strong customer service skills
• High degree of safety focus
• Proven ability to multitask while maintaining attention to detail
• Able to work in a fast-paced environment
• Excellent verbal and written communication skills

Benefits and Perks

• Competitive Pay
• Quality Benefits
• Holiday and Paid Time Off
• Educational and Equipment Reimbursement Programs
• Matching 401(k)
• Career Path Opportunities
• And More!

Other Requirements

• To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
• The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking
  Frequent - bending, stooping, kneeling, lifting, grasping, pushing, pulling
  Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
• This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
• To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff

• Hiring is contingent on passing a complete background check.
• This role is not eligible for visa sponsorship.
• ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.
• ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
• Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.