Vehicle Inspector and Underwriter

Location: Wimbledon. Salary: £28,508 per year. Job type: Full-time, permanent. A full UK driving licence is required (subject to DVLA check; six or more penalty points or a previous disqualification may affect eligibility).

About the role

As a Vehicle Inspector and Valuer, you will work closely with the sales team and take full responsibility for negotiating car valuations for customers’ existing vehicles. You will greet customers professionally, deliver used-car valuations with passion and understanding, and apply your growing product knowledge.

Responsibilities

• Greet customers in a professional and confident manner.
• Complete thorough and accurate appraisals of potential part-exchange vehicles using an auction valuation app.
• Perform HPI checks.
• Review MOT and service history of potential part-exchange vehicles.
• Obtain online retail valuations for vehicles qualifying as retail stock.
• Obtain online auction valuations for vehicles qualifying as auction stock.
• Liaise with Sales Managers to upload part-exchange valuations onto the company’s internal dashboard system.
• Receive and process incoming part-exchange vehicles from the Handover Team.
• Move incoming part-exchange vehicles into the correct designated areas.
• Scan all vehicle documents onto the internal system.
• Liaise with Senior Branch Management to arrange collection of part-exchange vehicles from site.
• Conduct any other reasonable duties as requested.

Requirements

• Full UK driving licence (subject to DVLA check; six or more penalty points or a previous disqualification may not meet insurance requirements).
• Basic mechanical knowledge.
• Understanding of car makes and models.
• Customer-focused with excellent communication skills.
• Strong attention to detail.
• Ability to persuade and negotiate.
• Ability to work well under pressure.
• Excellent administration skills.
• Willingness to work weekends and bank holidays.

Benefits

• Competitive pay and benefits.
• Opportunities for development and progression.
• Supportive and friendly working environment.
• Uniform and training provided.
• BIG Rewards: exclusive discounts from hundreds of retailers.