Vehicle Delivery Driver
Position Overview: As a Vehicle Delivery Driver, you play a key role in creating an exceptional car-buying experience. Today’s customers expect convenience, and you’ll deliver just that—literally. You’ll bridge the gap between a customer’s online purchase and their home delivery, ensuring every step feels seamless and rewarding. From loading and unloading vehicles to finalizing paperwork and handing over the keys, you’ll make the moment unforgettable. Driving a company-owned truck, you’ll represent CarMax with professionalism, strong communication, and a commitment to safety.
Responsibilities
- Operate a two-car hauler to deliver vehicles safely and efficiently.
- Load, transport, and unload vehicles at designated locations, ensuring timely and accurate deliveries.
- Facilitate home delivery transactions, including paperwork and customer handoff.
- Provide outstanding customer service, interacting with customers and team members professionally.
- Perform condition checks and verify vehicles meet CarMax cosmetic standards before delivery.
- Conduct daily equipment inspections to maintain safety and operational excellence.
- Maintain accurate logs and documentation in compliance with company requirements.
Requirements
- 21 years of age or older with a valid state-issued driver’s license.
- Class B CDL preferred; additional state-specific endorsements may apply (e.g., Illinois Class C, Indiana “For Hire,” Louisiana Chauffeur’s License, Mississippi Class D Commercial).
- Clean driving record with no more than 6 penalty points in the last three years.
- 1+ year of customer service experience and 1+ year of delivery driving experience or CarMax experience.
- Ability to lift up to 50 lbs, operate a manual transmission, and work outdoors in varying weather conditions.
- Must possess or obtain a DOT Medical Card within 28 days of hire.
- Strong communication and teamwork skills with adherence to CarMax policies and safety standards.
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next.
Pay
The hourly rate for this position is $20.80 - $35.30.
Benefits
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
- Full-time Hourly or Commission/Incentive Eligible Associates: Earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90-day waiting period, depending on years of continuous service with the Company. For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate works on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
- Full-time Salaried Associates: Entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc., subject to manager approval.