VDOT Network Administrator 4

Client: VDOT • Location: 4890 Alliance Dr. Fairfax, VA 20120 • Duration: 10+ Months

About the role

We are looking for a solid mid-level team member with a minimum of 5 years of hands-on networking experience. The ideal candidate is someone who seeks long-term professional growth opportunities, holds a 4-year degree and/or industry certifications, and thrives in a collaborative environment. This role requires experience, creativity, and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.

Responsibilities

• Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system.
• Maintain network hardware and software; monitor network to ensure availability to all system users and perform necessary maintenance.
• Supervise other network support and client server specialists; plan, coordinate, and implement network security measures.
• Coordinate the development, implementation, and maintenance of LAN/WAN.
• Maintain the network's physical and logical structures, including network connections.
• Maintain network support software, analyze user support statistics, and recommend appropriate measures.
• Install, test, and maintain network hardware and software.
• Prepare and analyze statistics on network utilization and availability.
• Prepare training courses and provide user support and training on available hardware, software, and utilities.
• Perform tuning and capacity planning activities to enhance network performance.
• Assess existing network, software, and solutions; make recommendations based on product specifications and cybersecurity best practices.
• Configure equipment and software to meet business needs, train others on solutions, and document for ongoing support.
• Function as part of a team on larger projects or individually on support visits or smaller projects.
• Provide technical support and assist with the design of Infrastructure solutions.
• Respond to Tier 1 and 2 network and software support requests.
• Communicate effectively with teammates and customers of varying technical expertise.
• Respond to all break/fix requests associated with network resources.
• Design extensions of and connections to the campus network.
• Assist with configuration and deployment of new/replacement network hardware and communications infrastructure.
• Maintain up-to-date project, architecture, inventory, and maintenance records.
• Monitor network resources for faults and traffic anomalies; resolve connection issues between users and resources.
• Maintain detailed change history of network changes.
• Support ITS Field Maintenance with communications implementation and troubleshooting.
• Support team efforts to improve cybersecurity controls, defenses, threat hunting, and mitigation.
• Manage time and resource constraints.

Requirements

• Minimum of 5 years of hands-on networking experience.
• Experience in technical services and support fields, including network administration (DHCP, DNS, routers, firewall, etc.).
• 4-year degree and/or industry certifications.
• Leadership skills and ability to provide limited leadership to others.