VDI Systems Administrator

About the role

The VDI Systems Administrator supports the design, configuration, and maintenance of a large, globally accessed virtual desktop environment. They manage Thin Client devices, troubleshoot performance issues, and ensure optimal desktops for platform interoperability.

Responsibilities

• Support the design, configuration, and maintenance of a large, globally accessed virtual desktop environment.
• Experienced in system design and integration, identity life-cycle management, and process automation and improvement.
• Troubleshoot all related performance issues across the organization.
• Ensure optimization of desktops for platform interoperability and act as liaison between Virtual Desktop Infrastructure (VDI) technologies.
• Offer endpoint support on issues and trouble resolution tasks on Virtual Desktop related tasks.
• Document operational integration of future technologies (and update as required).
• Maintain advanced knowledge relative to administration, engineering, and implementation of virtual desktop infrastructure-related technologies.
• Operate across multiple and complex production environments with multiple stakeholders.
• Apply extensive technical expertise and have full knowledge of other related disciplines.
• Conduct trade studies and make recommendations on solutions and make purchasing decisions.

Requirements

• Experience with Citrix Virtual Apps and Desktops, VMware Horizon, and Nutanix AHV.
• Proficient in managing Thin Client devices (Dell, HP, 10Zig).
• Skilled in profile disk solutions (FSLogix, Liquidware, Citrix PM, VMware DEM).
• Familiarity with secure access technologies (F5, Netscaler).
• Strong troubleshooting skills for Windows-based virtual desktops.
• Ability to collaborate remotely with teams and management.
• Knowledge of Active Directory and Group Policy management.
• Experience using Liquidware Stratusphere UX for performance monitoring.
• Comfortable supporting customer training objectives.
• Scripting experience with PowerShell, Python, or Bash.

Qualifications

• Bachelor's Degree with 12+ years of experience.

Skills

• Security Certification: CompTIA Security+ CE or equivalent (DoD 8570.01-M IAT Level II)

Benefits

Apex Systems offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Pay

Compensation is commensurate with experience.

Schedule

Full-time.

Equal Opportunity Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.