VDI Advisory Consultant

About the role

Architect and lead complex Azure Virtual Desktop (AVD) initiatives and contribute to IP and Offer development activities. Facilitate multi-discipline “current state / future state” workshops. Participate in strategic planning with Dell Account Teams and customer project teams. Develop solution vision and scope for customer initiatives. Work with customers to troubleshoot and resolve deployment and integration challenges. Coach and develop junior consultants while providing oversight on multiple projects.

Responsibilities

• Contribute to the development of customer virtualization desktop strategies.
• Facilitate design discussions around proposed architecture for on-premises vs. cloud desktop deployment.
• Design, architect, and oversee end-to-end implementation and deployment of customized AVD solutions.
• Ensure seamless integration with existing systems and applications to meet client needs.
• Serve as the primary point of escalation for complex AVD-related issues.
• Conduct root cause analysis, implement corrective actions, and deliver ongoing support to uphold the stability and performance of AVD environments.
• Serve as a project lead and drive high-quality delivery experience for customers, including excellent documentation, oral, and presentation skills.
• Understand customers’ strategic goals, business, and technology challenges to guide them on adopting a modern virtualized desktop solution.
• Assist organizations in establishing near-term goals and prioritizing milestones for their VDI program.
• Factor in the people, process, and technology aspects of the proposed architecture solution.
• Work with a broad spectrum of customer stakeholders that own shared responsibility for a successful deployment and adoption of VMware Horizon.

Required Skills and Education

• 12+ years of professional experience in customer-facing IT roles with a bachelor’s degree or commensurate experience.
• 5+ years of experience navigating complex multi-workstream projects and leading technical workshops, facilitation, and architecture around VDI strategies and approaches.
• 3+ years of experience performing advanced Day 2 configuration of Azure Virtual Desktops (on-premises or in the cloud) environments.
• Strong understanding of core infrastructure, management, and common integration points for making a virtual desktop environment usable (e.g., IAM, OUs, GPOs, Hypervisor, Database, Bandwidth and Protocols, User Personas/Profiles, Peripherals, Patching, Backups, Anti-Virus, Endpoints, etc.).
• Advanced knowledge of performing architecture reviews of replatforming from one (1) VDI platform to AVD (on-premises or in the cloud).
• Hands-on experience with any two (2) of the following: Horizon, Citrix, Lakeside Systrack, NVIDIA Licensing Server, or Wyse Device Manager.
• Passion for being a true “consultant,” driving change and transformation.