Advisory Solution Consultant

About the role

The Solution Consultant plays a crucial role in supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. They guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This role involves going wide and deep on solution delivery and positioning during sales cycles.

Responsibilities

• Leverage or critically think about integrating AI into work processes, decision-making, or problem-solving.
• Develop, position, and provide product-specific solutions during sales cycles.
• Support product sales as a technical and domain expert of a client-facing sales team.
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs.
• Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues.
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 7+ years of pre-sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
• Experience working collaboratively with product management, product marketing, partners, and professional services.
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence.

Benefits

Base pay range for this role is $134,250 - $221,550, plus equity (when applicable), variable/incentive compensation, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.

Pay

For positions in this location, the base pay is $134,250 - $221,550, plus equity (when applicable), variable/incentive compensation, and benefits. Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Schedule

Travel, as necessary.