VCUarts Art Foundation Program Administrative Assistant & Communications Coordinator (Non-Benefited)

Job Duties

• Serve as the first point of contact for all in-person and phone inquiries.
• Manage the program email account and respond promptly to inquiries.
• Manage the communications calendar to ensure timely delivery of messaging across all platforms.
• Manage the program’s Instagram page and develop relevant content to encourage engagement.
• Independently promote program events through news posts, VCUarts calendar submissions, social media, and email campaigns.
• Develop and manage content for print and digital platforms, including animation, illustration, and design.
• Update semester-specific program signage and files.
• Track and report on communications engagement.
• Ensure that all communications and promotional activities adhere to VCUarts brand standards.
• Provide promotional support for program events and student activities.
• Independently submit bi-annual updates to the Art Foundation faculty directory.
• Document and Database Management: Managing and organizing shared drives.
• Support content management for program-level LMS training courses.
• Support student enrollment tracking and analysis.
• Support the collection and archiving of faculty documents and materials each semester.
• Manage Student Workers Area: Oversee all student workers.
• Maintain student worker schedules.
• Guide student workers on responding to faculty and student inquiries.
• Collaborate with the Program Facilities & Equipment Coordinator to train student workers on the checkout process.
• Collaborate with the Program Facilities & Equipment Coordinator to train student workers on equipment use and troubleshooting.
• Cover the front desk whenever a student worker is absent.
• Facilities Area: Oversee the maintenance of all office spaces, including storage areas and inventory of supplies and equipment.
• Submit work tickets for housekeeping, IT, and facilities as required.
• Assist with FMD and Building Access Request tickets.
• Supervise student workers and ensure adherence to safety protocols.
• Program Events: Plan and organize program-level events, and train student workers as needed.
• Support program-level events such as student socials, shows, and clubs.
• Aid at the program level with university-wide special events, open house, and new student orientation.

Required Qualifications

• BFA degree or equivalent combination of education, training, and relevant professional experience in the arts.
• Experience in graphic design or illustration, which can include internships and freelance work.
• Strong working knowledge of Adobe Creative Suite (Photoshop, Illustrator, and InDesign).
• Proficiency with Mac OS and Google Workspace applications.
• Demonstrated experience working in and fostering an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Preferred Qualifications

• Demonstrated strong written and verbal communication skills.
• Familiarity with professional procedures and organizational systems.
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Effective independent time management skills.
• Proven aptitude for quickly learning new technical skills.