VC Audit Specialist I - Duq

Job Summary

The Vendor Compliance Auditor Specialist I is responsible for auditing outbound shipments to ensure compliance in all areas.

Primary Responsibilities

• Follows individual retailer standards on all outbound shipments.
• Identifies potential issues such as:
  • Label quality
  • GS 1 label placement and requirements
  • Licence plate placement
  • Contents inside carton match labels (2-3%)
  • Pallet accuracy
  • Loading of truck
  • UPC placement and requirements
  • Carton label placement and requirements
  • Pallets / strapping requirements
  • RIFD placement and requirements
  • Packing slip requirements
  • Product substitution
  • Pillow bags closed/wrapped
  • Shipping check sheets
• Helps resolve issues that arise from customer chargebacks. Alerts warehouse management to the issues and potential resolutions. Provides follow up to ensure the recommendations take place to eliminate repeat offences.
• Shipping Teams with other functioning areas of shipping as needed to help facilitate the overall shipment as accurate as possible.
• Maintains effective working relationships with the shipping department to ensure the shipment audits are effective.
• Aids in troubleshooting and problem solving and escalates where needed. Follows up promptly to ensure ATC expectations are met.
• Utilizes load proofs to capture scanning of GS 1 labels, pictures of pallets and loading of truck to assist with disputing all financial chargebacks.

Auditing

• Audits outbound shipments for accuracy of but not limited to; GS 1 labels, carton content, 2-ups match GS1 labels etc.
• Utilizes the label guides and vendor guides that are supplied to the auditor by Vendor Compliance Corporate.
• Maintains C-TPAT certification needs.
• Supports rework team members by auditing outbound shipments and reviewing:
  • Product accuracy
  • Count accuracy
  • 2 UP Labels
  • Licence plate placement
  • Price ticket placement and accuracy
  • Count accuracy
• Communicates all findings to the VC Team.
• Edits others on:
  • VC Saves
  • Detentions
  • Repeat Offenders
  • Customer Requirements
• Supports all departments to ensure their personnel is compliant according to our customer’s requirements.

Essential Qualifications

• High School Diploma or equivalent.
• 1 year of previous experience in a similar role preferred.
• Good written and verbal communication skills, including the ability to influence others by clearly communicating a position and its desired benefits relative to alternatives.
• Basic computer skills including Microsoft Office (Word/Excel).
• Requires knowledge of Internet access and research.

Physical Demands

• Frequent use of upper extremities to perform keyboard functions.
• Ability to consistently stand/walk.
• Ability to occasionally lift and carry up to 50 lbs.
• Ability to maintain a sitting position.