Vault Technician

Main Duties

• Accurately log metadata of incoming physical media into the inventory system and barcode elements upon receipt.
• Keep the vault room tidy by shelving, re-shelving, shifting, and re-packing media (film, video tape, and hard drives).
• Guarantee accurate tracking and shelf location of all in-house physical media.
• Locate elements for clients, staff, and other Company 3 business units.
• Securely pull physical media in a timely manner for production use and return elements to vault storage when their use is complete.
• Conduct periodic audits of all vault elements to maintain accuracy of database.
• Dispatch couriers to pick up physical media, documents, and supplies as requested.
• Take responsibility for secure receipt of all incoming shipments and provide signature proof.
• Accurately match shippers to goods received.
• Oversight distribution of incoming mail/packages to staff.
• Perform virus scans of incoming hard drives.
• Plug in and mount shuttle drives for the remote Dailies and Commercial Prep teams.
• Unplug shuttle drives before being released back to client following ingest.
• Label all LTO media accordingly.

General Duties

• Compose articulate, accurate, and timely e-mail and Teams correspondences.
• Answer phones and contact staff and clients concerning receipt, vaulting, and shipment of elements.
• Maintain organized workspace as it is visible to all guests, clients, and staff.
• Other duties as assigned.

What You Bring

• Working knowledge of common digital file transfer methods.
• Working knowledge of various file formats used in Film & Video post-production.
• Knowledgeable in handling hard drive media and able to distinguish between different connections and formats, as well as other time-based media formats.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, and execute instructions furnished in written, oral, or diagram form.
• Strong troubleshooting and problem-solving skills.
• Ability to multi-task under pressure with minimal supervision.
• Proficiency with computer systems and applications on Mac & PC.
• Ability to work all shifts including nights, weekends and holidays as needed.
• Previous experience in a post-production environment is preferred.

About the Company

The ideal candidate must have working knowledge of common digital file transfer methods, as well as working knowledge of various file formats used in Film & Video post-production. They will be knowledgeable in handling hard drive media and able to distinguish between different connections and formats, as well as other time-based media formats. They will also have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, and execute instructions furnished in written, oral, or diagram form. Additional desired skills include:

• Strong troubleshooting and problem-solving skills.
• Ability to multi-task under pressure with minimal supervision.
• Proficiency with computer systems and applications on Mac & PC.
• Ability to work all shifts including nights, weekends and holidays as needed.
• Previous experience in a post-production environment is preferred.

Diversity and Inclusion

Diversity and Inclusion at Company 3: Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.

About the Company 3

Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

Benefits

The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.

Contact Information

This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. The application window for this position is expected to close by September 30, 2026.