Vault Manager

About the role

The Vault Manager I is responsible for supervising the vault operations including currency and firearms. This position ensures accountability and the security of all liability and prioritizes daily operations workflow.

Responsibilities

• Provide first line management to Vault employees
• Oversee daily vault operations including but not limited to inventory management, opening and closing of branch and vault check in/out
• Coach and skill develop employees on a consistent basis
• Monitor and adjust performance of all staff, machines and workflows
• Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency
• Secure inventories by executing controls and ensuring strict compliance with security procedures
• Maintain and provide quality customer service and good communications with the customer base
• Avoid activities that are performed in non-compliance with company policies and procedures as well as state and federal laws and regulations
• Maintain accurate records, handle customer inquiries, and balance transactions daily
• Assist Branch Management as needed to meet branch goals
• Cross-train and perform other duties as assigned

Requirements

• Minimum of 3 years operations experience in a vault, cash or coin processing environment
• Minimum of 21 years of age
• A valid firearms permit or ability to pass applicable firearms licensing
• A valid guard card or ability to obtain a guard card or any other required licenses

Qualifications

• Management experience in a production environment
• Cash handling experience in the secure logistics or banking industry
• Experience in a coin processing environment
• Knowledge of lean/process improvement methodologies
• Knowledge of budgeting and planning experience
• Bachelor’s Degree

Skills

• Excellent ethics and integrity
• High attention to detail
• Collaborative work style
• Excellent customer service
• Ability to work independently
• Professional, positive demeanor

Benefits

Brink’s is an equal opportunity/affirmative action employer, and all qualified candidates will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Brink’s is also committed to providing a drug-free workplace.