Van Driver

About the role

Help create a smooth and welcoming arrival experience in the heart of Madison. Located just steps from the Capitol and minutes from UW–Madison, Hilton Madison Monona Terrace is a vibrant hub for art, culture, and community. The Van/Shuttle Driver warmly welcomes guests and ensures seamless transportation to and from the airport and around the city.

Responsibilities

• Greet guests with a sincere, friendly welcome upon arrival and departure.
• Safely drive guests to and from the airport and other local destinations in company vehicles.
• Load, unload, and assist with guest luggage and amenities.
• Maintain a professional image and positive attitude at all times.
• Monitor company vehicle maintenance needs and report issues promptly.
• Deliver gifts or amenities to guest rooms as requested.
• Assist the Front Office team with additional tasks as needed.

Requirements

• A valid driver’s license and a clean driving record (required).
• Ability to lift and carry up to 45 lb and handle luggage and packages safely.
• Ability to stand, walk, bend, and navigate the property throughout your shift.
• Clear communication skills in English—both verbal and written.
• A helpful, courteous, and guest‑focused attitude.
• Previous experience in hospitality or guest service is a plus.

Pay

Estimated wage: $14‑$16 per hour, based on experience.

Schedule

Part‑time or full‑time; late night and overnight availability preferred.

Benefits

• Retention bonuses and other incentives.
• Free, healthy meal every shift.
• Hotel and restaurant discounts at Hilton and Marcus properties.
• Free parking or monthly bus pass.
• Movie perks: 2‑for‑1 coupons at Marcus Theatres.
• Opportunities to grow your career and transfer across properties.
• Paid time off, holiday pay, and annual raises.
• Comprehensive benefits including medical, dental, vision, life insurance, and retirement options.
• Employee recognition programs.
• Unlimited referral bonuses.