Van Driver
IHG Hotels & Resorts · Joint Base Lewis-McChord, WA · 1 mo ago
OTHR$18.4/hrFull-time
Pay
Hourly rate: $18.40.
Benefits
- Paid time off
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Additional benefits available to eligible employees
Job Overview
Drive hotel van or designated vehicles to and from guest destinations in a safe and courteous manner.
Responsibilities
- Respond to all guest requests for shuttle service promptly and courteously; assist guests with luggage while boarding and off‑loading the vehicle.
- Operate the vehicle in accordance with state laws and observe all airport rules pertaining to shuttle vehicles.
- Explain and promote hotel facilities, outlets, and services; provide information about local attractions and activities.
- Perform daily vehicle inspections, correct deficiencies or unsafe conditions, and keep the vehicle clean and neat.
- Address guest requests and complaints in a prompt and professional manner.
- Inform the supervisor of major problems, complaints, disturbances, or dissatisfied guests.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Regularly inspect and clear the hotel entrance and surrounding areas of litter and debris.
- Assist with other duties as assigned.
Qualifications
- High school diploma or equivalent; one year of guest service or driver experience preferred.
- Fluent English; other languages preferred.
- Valid driver’s license.
- Ability to carry, push, or lift items up to 100 pounds.
- Physical tasks such as bending, stooping, kneeling, and handling luggage.
- Strong communication skills for interacting with guests and employees.
- Reading and writing abilities for completing departmental records, logs, and reading road signs.
- Availability to work nights, weekends, and/or holidays.
- Work area: hotel entrance and lobby area.
Schedule
- May include nights, weekends, and holidays.